How To Fix XMS_ADM420 - Delete synchronous messages without errors older than &1 (UTC)

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_ADM - XMS - Administration

• Message number: 420

• Message text: Delete synchronous messages without errors older than &1 (UTC)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_ADM420 - Delete synchronous messages without errors older than &1 (UTC) ?

  The SAP error message XMS_ADM420 indicates that there are synchronous messages in the system that are older than a specified time (denoted by &1 in the message) and need to be deleted without errors. This message typically arises in the context of SAP's messaging system, particularly when dealing with the SAP Process Integration (PI) or SAP Process Orchestration (PO) environments.
  Cause:
  
  Old Synchronous Messages: The error is triggered when there are synchronous messages that have not been processed within a certain timeframe. These messages can accumulate and may lead to performance issues or system clutter.
  System Configuration: The system may not be configured to automatically delete old messages, or the retention period for messages may be set too long.
  Message Processing Issues: There may be underlying issues with message processing that prevent messages from being completed in a timely manner.
  
  Solution:
  
  Delete Old Messages: You can manually delete the old synchronous messages using transaction codes like SXMB_MONI (for monitoring) or SXI_MONITOR. Look for options to delete messages that are older than the specified time.
  Adjust Retention Settings: Review and adjust the retention settings for synchronous messages in the configuration. This can usually be done in the Integration Builder or through the relevant configuration settings in the SAP system.
  Monitor Message Processing: Investigate why messages are not being processed in a timely manner. Check for any errors in the message processing logs and resolve any underlying issues.
  Schedule Regular Cleanup: Consider scheduling regular cleanup jobs to delete old messages automatically. This can help prevent the accumulation of old messages in the future.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SXMB_MONI, SXI_MONITOR, and SXI_CACHE for monitoring and managing messages.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to message processing and management.
  Documentation: Review SAP documentation on message processing and retention policies to ensure that your system is configured optimally.
  
  By addressing the cause of the error and implementing the suggested solutions, you should be able to resolve the XMS_ADM420 error and maintain a cleaner messaging environment in your SAP system.