How To Fix XMS_ADM122 - Message is locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_ADM - XMS - Administration

• Message number: 122

• Message text: Message is locked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_ADM122 - Message is locked by user &1 ?

  The SAP error message XMS_ADM122 indicates that a message is locked by a specific user, which prevents other users from accessing or processing that message. This typically occurs in the context of SAP's messaging system, where messages may be locked for various reasons, such as being in the process of being edited or processed by another user.
  Cause:
  
  User Locking: The message is currently being processed or edited by another user, which locks it for other users.
  Session Timeout: If a user has an open session that has not been properly closed, it may leave messages in a locked state.
  System Errors: Occasionally, system errors or crashes can leave messages in a locked state.
  Long-Running Processes: If a user is taking a long time to process a message, it may remain locked for an extended period.
  
  Solution:
  
  Wait and Retry: If the message is locked by another user, the simplest solution is to wait until that user has finished processing the message and then try again.
  Identify the Locking User: Use transaction codes like SM12 (to view and manage locks) to identify the user who has locked the message. You can then communicate with that user to understand when they will release the lock.
  Release the Lock: If the locking user is unavailable and the message needs urgent processing, an administrator can release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistency.
  Check for System Issues: If the locking seems to be a recurring issue, check for any underlying system problems or configurations that may be causing messages to remain locked.
  Review User Sessions: Ensure that users are properly logging out of their sessions to avoid leaving messages locked unintentionally.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors.
  SM37: To monitor background jobs that may be related to the locked message.
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance on handling message locks and troubleshooting related issues.
  User Training: Ensure that users are trained on proper session management and the implications of leaving messages locked.
  
  If the issue persists or if you encounter additional complications, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.