How To Fix XMS_ADM123 - Message does not have a restartable error state

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_ADM - XMS - Administration

• Message number: 123

• Message text: Message does not have a restartable error state

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_ADM123 - Message does not have a restartable error state ?

  The SAP error message XMS_ADM123 indicates that a message in the SAP system does not have a restartable error state. This typically occurs in the context of the SAP Process Integration (PI) or Process Orchestration (PO) environments, where messages are processed and can encounter errors during their lifecycle.
  Cause:
  
  
  Non-Restartable Error: The error is likely due to a situation where the message cannot be retried or restarted. This could be due to various reasons, such as:
  
  The message has already been processed successfully.
  The message has been marked as permanently failed due to a critical error.
  The message is in a state that does not allow for a retry (e.g., it has been manually acknowledged or deleted).
  
  
  
  Configuration Issues: There may be configuration issues in the integration scenario that prevent the message from being retried.
  
  
  Data Issues: The data contained in the message may be invalid or not conforming to the expected format, leading to a permanent failure.
  
  
  Solution:
  
  
  Check Message Status: Review the status of the message in the SAP monitoring tools (e.g., SAP PI/PO message monitoring). Determine if the message has been processed or if it is in a failed state.
  
  
  Analyze Error Logs: Look at the error logs to understand the root cause of the failure. This can provide insights into why the message is not restartable.
  
  
  Manual Intervention: If the message is in a non-restartable state due to a permanent error, you may need to manually correct the issue (e.g., fix data issues) and then reprocess the message if applicable.
  
  
  Configuration Review: Review the configuration of the integration scenario to ensure that it is set up correctly and that there are no issues that would prevent message retries.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause or solution, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  SAP PI/PO Documentation: Familiarize yourself with the SAP Process Integration and Process Orchestration documentation for best practices in message handling and error management.
  Monitoring Tools: Utilize SAP tools such as the Integration Engine, Message Monitoring, and Runtime Workbench to track and manage messages effectively.
  Error Handling Strategies: Implement robust error handling strategies in your integration scenarios to minimize the occurrence of non-restartable errors.
  
  By following these steps, you should be able to diagnose and address the issue related to the XMS_ADM123 error message in your SAP environment.