How To Fix XE036 - The parcel tracking function is not active for shipment &

SAP Error Message - Details

• Message type: E = Error

• Message class: XE - Express Delivery Company Interface

• Message number: 036

• Message text: The parcel tracking function is not active for shipment &

What causes this issue?

The parcel tracking function is not set correctly for transportation
processing.

System Response

Therefore, it is not possible to verify freely-defined events for the
shipment.

How to fix this error?

Use the <DS:TRAN.VTRC>cockpit</> to check the parcel tracking settings
for transportation processing. Ensure that parcel tracking is activated
and that the meta data (tracking number and customer number) is defined
correctly for the shipment's document type.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XE036 - The parcel tracking function is not active for shipment & ?

  The SAP error message XE036, which states "The parcel tracking function is not active for shipment &," typically indicates that the parcel tracking feature is not enabled for the specific shipment you are trying to process. This can occur in various scenarios, particularly in logistics and supply chain management modules within SAP.
  Cause:
  
  Configuration Settings: The parcel tracking function may not be activated in the system configuration for the specific shipment type or shipping point.
  Missing Data: The shipment may not have the necessary data or settings that enable parcel tracking.
  System Version: The version of SAP you are using may not support parcel tracking for certain shipment types.
  User Authorizations: The user may not have the necessary authorizations to access the parcel tracking functionality.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to the relevant logistics area (e.g., Logistics Execution).
  Check the settings for parcel tracking and ensure that it is activated for the shipment type you are working with.
  
  
  
  Review Shipment Data:
  
  Ensure that the shipment has all the required data filled in, including tracking numbers and carrier information.
  Verify that the shipment is correctly assigned to a shipping point that supports parcel tracking.
  
  
  
  Update System:
  
  If you are using an older version of SAP, consider updating to a version that supports parcel tracking for your shipment types.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access parcel tracking features.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to parcel tracking for any additional configuration steps or requirements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as VL03N (Display Outbound Delivery) or VT03N (Display Shipment).
  SAP Notes: Search for SAP Notes related to error message XE036 for any known issues or patches that may resolve the problem.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the XE036 error and implement a solution to enable the parcel tracking function for your shipment.