How To Fix XE036 - The parcel tracking function is not active for shipment &

XE036 - Overview

• Message type: E = Error

• Message class: XE - Express Delivery Company Interface

• Message number: 036

• Message text: The parcel tracking function is not active for shipment &

What causes this issue?

The parcel tracking function is not set correctly for transportation
processing.

System Response

Therefore, it is not possible to verify freely-defined events for the
shipment.

How to fix this error?

Use the <DS:TRAN.VTRC>cockpit</> to check the parcel tracking settings
for transportation processing. Ensure that parcel tracking is activated
and that the meta data (tracking number and customer number) is defined
correctly for the shipment's document type.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

XE036 - Details

• The SAP error message XE036, which states "The parcel tracking function is not active for shipment &," typically indicates that the parcel tracking feature is not enabled for the specific shipment you are trying to process. This can occur in various scenarios, particularly in logistics and supply chain management modules within SAP.
  
  Cause:
  
  Configuration Settings: The parcel tracking function may not be activated in the system configuration for the specific shipment type or shipping point.
  Missing Data: The shipment may not have the necessary data or settings that enable parcel tracking.
  System Version: The version of SAP you are using may not support parcel tracking for certain shipment types.
  User Authorizations: The user may not have the necessary authorizations to access the parcel tracking functionality.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to the relevant logistics area (e.g., Logistics Execution).
  Check the settings for parcel tracking and ensure that it is activated for the shipment