How To Fix XE035 - Parcel tracking is not active for forwarding agent &

SAP Error Message - Details

• Message type: E = Error

• Message class: XE - Express Delivery Company Interface

• Message number: 035

• Message text: Parcel tracking is not active for forwarding agent &

What causes this issue?

The service agent needs to be assigned to an <DS:DE.XSITD>express
delivery company</>.

System Response

Therefore, it is not possible to verify freely-defined events for the
shipment.

How to fix this error?

Use the <DS:TRAN.VTRC>cockpit</> to enter an express delivery service
an assign it to a service agent.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XE035 - Parcel tracking is not active for forwarding agent & ?

  The SAP error message XE035, which states "Parcel tracking is not active for forwarding agent," typically occurs in the context of logistics and transportation management within the SAP system. This error indicates that the parcel tracking functionality is not enabled for the specified forwarding agent in the system.
  Cause:
  
  Inactive Parcel Tracking: The forwarding agent you are trying to use does not have parcel tracking activated in the system.
  Configuration Issues: The configuration settings for the forwarding agent may not be set up correctly to support parcel tracking.
  Missing Data: There may be missing or incorrect data related to the forwarding agent in the system.
  
  Solution:
  To resolve the XE035 error, you can follow these steps:
  
  
  Check Forwarding Agent Configuration:
  
  Go to the configuration settings for the forwarding agent in SAP.
  Ensure that the parcel tracking option is activated for the specific forwarding agent you are using.
  
  
  
  Activate Parcel Tracking:
  
  If parcel tracking is not activated, you may need to enable it. This can typically be done in the customizing settings (SPRO) under the logistics or transportation management sections.
  Navigate to: SPRO > Logistics Execution > Transportation > Basic Transportation Functions > Define Forwarding Agents and check the settings for the relevant forwarding agent.
  
  
  
  Review Master Data:
  
  Ensure that the forwarding agent's master data is complete and correctly configured. This includes checking the relevant fields for parcel tracking.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific instructions on enabling parcel tracking for forwarding agents.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or VT01N for creating transportation orders.
  User Roles: Ensure that you have the necessary permissions to make changes to forwarding agent settings.
  Testing: After making changes, perform tests to ensure that parcel tracking is functioning as expected.
  
  By following these steps, you should be able to resolve the XE035 error and enable parcel tracking for the specified forwarding agent in your SAP system.