How To Fix XE024 - You are not allowed to manually set tracking status for &

SAP Error Message - Details

• Message type: E = Error

• Message class: XE - Express Delivery Company Interface

• Message number: 024

• Message text: You are not allowed to manually set tracking status for &

What causes this issue?

It was defined for the <DS:DE.XSITD>small parcel carrier</> that the
tracking status cannot be set manually.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

You can set this <DS:DE.TRKMANUAL>option</> in the <LS>Small Parcel
Carrier Cockpit</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XE024 - You are not allowed to manually set tracking status for & ?

  The SAP error message XE024, which states "You are not allowed to manually set tracking status for &," typically occurs in the context of logistics or inventory management within the SAP system. This error indicates that the user is attempting to manually change the tracking status of a document or item, but their user role or permissions do not allow for this action.
  Cause:
  
  User Authorization: The most common cause of this error is that the user does not have the necessary authorizations to change the tracking status of the specified item or document.
  System Configuration: The system may be configured to restrict manual changes to tracking statuses for certain items or under specific conditions.
  Document Type Restrictions: Certain document types may have restrictions on manual tracking status changes based on business rules or workflows.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user roles and authorizations assigned to the user encountering the error. Ensure that the user has the necessary permissions to change tracking statuses.
  This can be done by an SAP security administrator using transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to tracking status in the relevant module (e.g., Materials Management, Sales and Distribution).
  This may involve reviewing settings in transaction codes like SPRO (Customizing) to ensure that the system allows manual changes where appropriate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific details on tracking status management and any restrictions that may apply to the specific business process.
  
  
  
  Contact SAP Support:
  
  If the issue persists and the user should have the necessary permissions, consider reaching out to SAP support for further assistance. They can provide insights into whether this is a known issue or if there are additional configuration steps required.
  
  
  
  Related Information:
  
  Tracking Status: This refers to the status assigned to items in the inventory or logistics processes that indicate their current state (e.g., in transit, received, etc.).
  Authorization Objects: In SAP, authorization objects control access to various functions. For tracking status changes, specific authorization objects may need to be checked.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as MB1A, MB1B, or VL02N for inventory and logistics operations.
  
  By following these steps, you should be able to identify the cause of the XE024 error and implement a solution to resolve it.