How To Fix XE021 - Small parcel carrier & does not exist (but will be created when you save)

SAP Error Message - Details

• Message type: E = Error

• Message class: XE - Express Delivery Company Interface

• Message number: 021

• Message text: Small parcel carrier & does not exist (but will be created when you save)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XE021 - Small parcel carrier & does not exist (but will be created when you save) ?

  The SAP error message XE021 indicates that the system is unable to find a small parcel carrier in the configuration. This typically occurs in the context of shipping and logistics when the system is trying to process a shipment but cannot identify the specified carrier.
  Cause:
  
  Missing Configuration: The small parcel carrier has not been defined in the system.
  Incorrect Carrier Code: The carrier code used in the shipment may be incorrect or misspelled.
  Transport Management System (TMS) Issues: If you are using TMS, there may be issues with the configuration or synchronization between systems.
  Authorization Issues: The user may not have the necessary permissions to access or create the carrier.
  
  Solution:
  
  
  Create the Carrier:
  
  Navigate to the relevant configuration area in SAP (usually under Logistics or Shipping).
  Go to the section for defining small parcel carriers.
  Create a new entry for the carrier that is missing. Ensure that all required fields are filled out correctly.
  
  
  
  Check Carrier Code:
  
  Verify that the carrier code used in the shipment is correct.
  If it is incorrect, update the shipment with the correct carrier code.
  
  
  
  Review TMS Configuration:
  
  If you are using TMS, check the configuration settings to ensure that the small parcel carrier is properly set up and synchronized.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify carrier entries in the system.
  
  
  
  Save Changes:
  
  After creating the carrier or making necessary adjustments, save the changes and try processing the shipment again.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or VT01N (to create a shipment) depending on your specific needs.
  Documentation: Refer to SAP Help documentation for detailed steps on configuring small parcel carriers.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the XE021 error and successfully process your shipments.