How To Fix X4241 - Orders with multiple substitution are not transferred to SAP ECC

SAP Error Message - Details

• Message type: E = Error

• Message class: X4 - APO Core Interface: Interfaces for Manufacturing Orders

• Message number: 241

• Message text: Orders with multiple substitution are not transferred to SAP ECC

What causes this issue?

A multiple substitution exists for the interchangeable component with
the item number &V2& in order &V1&. Along with the original item, the
order also contains at least two substitute items. You cannot transfer
orders with a multiple substitution to SAP ECC.

System Response

The system terminates the transfer and processing of the order in SAP
ECC and generates a faulty queue entry.

How to fix this error?

In SAP APO reduce the supersession chain to the current component and
its successor.
Explode order &V1& with the current source of supply again in the order
processing view of interactive production planning in SAP APO. After the
explosion, the order contains only the original component from the
source of supply.
To update the secondary requirements of the order and add the substitute
components from the supersession chain to the order, perform an ATP
check for the order in interactive production planning, for example.
If the message does not include the order number, check the order with
the availability date &V3& for product and location &V4&.

Procedure for System Administrators

Delete the queue with the faulty queue entry.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message X4241 - Orders with multiple substitution are not transferred to SAP ECC ?

  The SAP error message X4241, which states "Orders with multiple substitution are not transferred to SAP ECC," typically occurs in the context of SAP's Advanced Planning and Optimization (APO) or similar systems when there are issues with the transfer of orders that involve multiple substitutions.
  Cause:
  
  
  Multiple Substitutions: The error arises when an order has multiple substitution items defined. In SAP, substitutions are used to replace one material with another, and if there are multiple substitutions for a single order, it can create ambiguity in how the order should be processed or transferred to the SAP ECC (ERP Central Component).
  
  
  Configuration Issues: There may be configuration settings in the APO or ECC system that do not allow for the transfer of orders with multiple substitutions.
  
  
  Data Integrity Issues: There could be issues with the data integrity of the orders, such as missing or incorrect information related to the substitutions.
  
  
  Solution:
  
  
  Review Substitution Settings: Check the substitution settings in the APO system. Ensure that the order does not have multiple substitutions that could lead to confusion. If possible, consolidate the substitutions to a single one.
  
  
  Modify Orders: If the order is not critical, consider modifying it to remove the multiple substitutions. This may involve changing the order details or re-creating the order with a single substitution.
  
  
  Check Configuration: Review the configuration settings in both the APO and ECC systems to ensure they are set up to handle substitutions correctly. This may involve consulting with your SAP Basis or configuration team.
  
  
  Error Handling: Implement error handling procedures to catch such issues early in the order processing workflow. This could involve setting up alerts or reports to identify orders with multiple substitutions before they reach the transfer stage.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide insights or solutions based on the specific version and configuration of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling multiple substitutions.
  Transaction Codes: Familiarize yourself with transaction codes related to order management and substitution handling in SAP, such as /SAPAPO/ORDR for order management in APO.
  Training and Documentation: Ensure that users involved in order processing are trained on how to handle substitutions and understand the implications of multiple substitutions.
  
  By addressing the root cause of the error and implementing the suggested solutions, you should be able to resolve the issue and facilitate the successful transfer of orders to SAP ECC.