How To Fix WZ564 - Favorites: Error moving favorite folder '&'

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 564

• Message text: Favorites: Error moving favorite folder '&'

Self-Explanatory Message

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• What is the cause and solution for SAP error message WZ564 - Favorites: Error moving favorite folder '&' ?

  SAP Error Message:
  
  WZ564 Favorites: Error moving favorite folder '&'
  
  Cause:
  This error typically occurs when a user tries to move a favorite folder in the SAP GUI Favorites tree, but the operation fails due to one or more of the following reasons:
  
  Authorization issues: The user does not have sufficient permissions to modify or move the favorite folder.
  Folder is locked or in use: The folder might be locked by another process or user session.
  Corrupted favorites data: The favorites data stored in the user’s SAP GUI profile or local files might be corrupted.
  Technical issues in SAP GUI: Sometimes, the SAP GUI client itself may have issues handling the move operation due to bugs or inconsistencies.
  Invalid folder structure or naming conflicts: The target location may not allow the folder to be moved there (e.g., moving a folder into itself or into a subfolder).
  
  
  Solution:
  
  
  Check authorizations:
  
  Verify that the user has the necessary authorizations to modify favorites.
  Check roles and profiles assigned to the user.
  
  
  
  Restart SAP GUI:
  
  Close and reopen the SAP GUI to clear any temporary locks or session issues.
  
  
  
  Clear or reset favorites:
  
  Export the favorites (if possible) to a file.
  Delete the problematic favorite folder.
  Re-import or recreate the favorites.
  
  
  
  Check for SAP GUI updates:
  
  Ensure the SAP GUI client is updated to the latest patch level to avoid known bugs.
  
  
  
  Avoid invalid moves:
  
  Make sure you are not trying to move a folder into itself or into a subfolder of itself.
  
  
  
  SAP Notes and Support:
  
  Search SAP Support Portal for notes related to message WZ564.
  If the problem persists, raise a support ticket with SAP, providing details of the error and system logs.
  
  
  
  
  Related Information:
  
  Transaction: The error usually appears when managing favorites in the SAP GUI (not a transaction code but a GUI feature).
  SAP GUI Favorites: Favorites are stored locally per user and can be exported/imported.
  SAP Notes: Check for SAP Notes related to favorites management or GUI errors.
  User Profile: Sometimes, resetting the user profile or deleting the local favorites file (sapshortcut.xml) can help.
  
  
  Summary:
  
  The WZ564 error occurs when moving a favorite folder fails due to authorization, locking, corruption, or invalid operations. Solutions include checking permissions, restarting SAP GUI, resetting favorites, and ensuring the GUI is up to date. If unresolved, consult SAP Notes or open a support ticket.