How To Fix WZ563 - Error accessing favorites

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 563

• Message text: Error accessing favorites

Self-Explanatory Message

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• What is the cause and solution for SAP error message WZ563 - Error accessing favorites ?

  SAP Error Message:
  
  WZ563 - Error accessing favorites
  
  Cause:
  The error message WZ563 typically occurs when there is a problem accessing or reading the user's favorites in SAP. Favorites in SAP are user-specific shortcuts or links to transactions, reports, or URLs saved for quick access.
  Common causes include:
  
  Authorization issues: The user may lack the necessary authorizations to access or modify favorites.
  Corrupted favorites data: The favorites data stored in the user’s SAP profile or database might be corrupted.
  System or client inconsistencies: Issues with the SAP GUI or backend system that prevent proper reading or writing of favorites.
  Transport or upgrade issues: Sometimes after system upgrades or transports, favorites data might become inconsistent.
  User master record problems: The user master record might have inconsistencies affecting favorites.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify that the user has the required authorizations to access and maintain favorites.
  Relevant authorization objects include S_USER_FAV or similar depending on SAP version.
  
  
  
  Clear or Reset Favorites:
  
  Ask the user to delete or reset their favorites.
  This can be done by:
  
  Deleting favorites manually in the SAP GUI.
  Using transaction SU01 to reset user parameters or favorites.
  In some cases, favorites are stored in table USR40 or related tables; a basis/admin team can check and clean corrupted entries.
  
  
  
  
  
  Check for SAP GUI Issues:
  
  Ensure the SAP GUI is up to date.
  Clear the SAP GUI cache or reset local settings.
  
  
  
  Check for System or Client Issues:
  
  Run consistency checks on the user master record.
  Check for any recent transports or upgrades that might have affected user data.
  Review system logs (SM21) and short dumps (ST22) for related errors.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to message WZ563.
  For example, SAP Note 123456 (example) might provide patches or detailed instructions.
  If the problem persists, raise a support ticket with SAP including detailed logs.
  
  
  
  
  Related Information:
  
  
  Transaction to manage favorites:  
  
  Users can manage favorites directly in the SAP Easy Access menu by right-clicking and adding/removing favorites.
  
  
  
  Tables involved:  
  
  USR40 (User-specific favorites data)  
  USR41 (Favorites for transactions)  
  
  
  
  Authorization objects:  
  
  S_USER_FAV - Authorization to maintain favorites.
  
  
  
  SAP GUI version:  
  
  Ensure compatibility between SAP GUI and backend system.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WZ563 - Error accessing favorites
  
  
  Cause
  Authorization issues, corrupted favorites data, system inconsistencies
  
  
  Solution
  Check authorizations, clear/reset favorites, update SAP GUI, check user master record, apply SAP Notes
  
  
  Related Info
  Favorites stored in USR40, managed via SAP GUI, authorization object S_USER_FAV
  
  
  
  
  If you provide more context (e.g., when the error occurs, SAP version, user actions), I can help tailor the solution further.