How To Fix WZ502 - Work item & executed

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 502

• Message text: Work item & executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ502 - Work item & executed ?

  SAP Error Message:
  
  WZ502 - Work item & executed
  
  Cause:
  The error message WZ502 Work item & executed occurs when a workflow work item has already been executed (processed) but there is an attempt to process it again. Essentially, the system is indicating that the work item you are trying to act upon has already been completed or processed, and therefore cannot be executed again.
  This situation can arise due to:
  
  Double processing attempts on the same work item.
  Workflow inconsistencies or errors in the workflow log.
  User trying to reprocess a work item that is already completed.
  System or custom workflow logic that incorrectly tries to re-execute an already executed work item.
  
  
  Solution:
  To resolve the WZ502 error, consider the following steps:
  
  
  Check the Workflow Log:
  
  Use transaction SWI1 or SWI2_WORKITEM to display the workflow log.
  Verify the status of the work item in question.
  Confirm that the work item has indeed been executed.
  
  
  
  Avoid Reprocessing:
  
  Ensure that the user or program is not trying to process the same work item twice.
  If the workflow is custom, review the logic to prevent re-execution of completed work items.
  
  
  
  Delete or Reset Work Item (if appropriate):
  
  If the work item is stuck or in an inconsistent state, you may consider deleting it using SWI2_FREQ or SWI2_DIAG.
  Alternatively, you can reset the workflow or restart the workflow instance if necessary.
  
  
  
  Check for Workflow Customizations:
  
  Review any custom workflow steps or user-exits that might cause multiple executions.
  Correct the logic to prevent duplicate processing.
  
  
  
  SAP Notes and Support:
  
  Check SAP Notes for any known issues related to WZ502.
  If the problem persists, consider raising a support ticket with SAP, providing workflow logs and details.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1 - Workflow Log
  SWI2_WORKITEM - Work Item Selection
  SWI2_FREQ - Work Item Deletion
  SWI2_DIAG - Workflow Diagnosis
  
  
  
  Workflow Concepts:
  
  A work item is a task assigned to a user or agent in a workflow.
  Once a work item is executed, it is marked as completed.
  Attempting to execute a completed work item triggers WZ502.
  
  
  
  Common Scenarios:
  
  User clicks "Execute" twice on the same work item.
  Background job or program tries to reprocess work items without checking status.
  Workflow container or binding issues causing repeated triggering.
  
  
  
  
  Summary:
  
  Cause: Attempt to execute a work item that has already been executed.
  Solution: Verify work item status, avoid duplicate processing, delete/reset if stuck, review custom workflow logic.
  Tools: Use workflow transactions (SWI1, SWI2_WORKITEM) to analyze and manage work items.
  
  
  If you provide the specific workflow or scenario, I can help with more tailored advice.