How To Fix WZ501 - Work item & displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 501

• Message text: Work item & displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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• What is the cause and solution for SAP error message WZ501 - Work item & displayed ?

  SAP Error Message:
  
  WZ501 Work item & displayed
  
  Cause:
  The message WZ501 is an informational or warning message related to SAP Workflow. It indicates that a particular work item (a task or step in a workflow) is currently being displayed or processed.
  This message typically appears when you try to access or process a work item that is already open or being handled, or when the system wants to inform you about the status of a work item.
  
  Explanation:
  
  Work item: In SAP Workflow, a work item represents a task assigned to a user or a role.
  The message means that the work item with the specified ID is currently displayed or active.
  It is not an error that stops processing but an informational message to notify the user.
  
  
  Common Scenarios:
  
  When a user tries to open a work item that is already open in another session.
  When a workflow step is being processed and the system informs the user about the current status.
  When debugging or monitoring workflows, this message can appear to indicate the work item being viewed.
  
  
  Solution / How to handle:
  
  
  If you are trying to open a work item:
  
  Check if the work item is already open in another session or by another user. Close the other session or coordinate with the user handling it.
  
  
  If you are processing workflows:
  
  This message is informational; you can proceed with your workflow processing.
  
  
  If the message appears unexpectedly or frequently:  
  
  Check for any workflow locks or inconsistencies.
  Use transaction SWI1 (Work Item Selection) or SWI5 (Work Item Display) to monitor the status of work items.
  Check workflow logs via SWI2_FREQ or SWI2_DIAG for errors or stuck work items.
  
  
  
  If the work item is stuck or cannot be processed:  
  
  Consider restarting the workflow or deleting the problematic work item (with caution).
  Use transaction SWPR to reset or reprocess work items if necessary.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1 – Work Item Selection
  SWI5 – Work Item Display
  SWI2_FREQ – Workflow Log
  SWI2_DIAG – Workflow Diagnosis
  SWPR – Restart Workflow
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow errors or work item processing if you encounter persistent issues.
  
  
  SAP Help Portal:
  
  Refer to the SAP Workflow documentation for detailed explanations of work items and workflow processing.
  
  
  
  Summary:
  
  WZ501 is an informational message indicating a work item is currently displayed or active.
  Usually not an error, but a status message.
  Verify if the work item is open elsewhere or being processed.
  Use workflow monitoring transactions to check the status.
  Take corrective action if the work item is stuck or causing issues.
  
  
  If you provide the exact context or transaction where this message appears, I can help with more specific guidance.