How To Fix WZ384 - Sending unsuccessful; see SAPforms trace for result

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 384

• Message text: Sending unsuccessful; see SAPforms trace for result

What causes this issue?

An attempt was made to send messages for work items. The sending
failed, however.

System Response

You are informed about the failure.

How to fix this error?

Look in the SAPforms trace. This trace is only written if you have
activated it beforehand though.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ384 - Sending unsuccessful; see SAPforms trace for result ?

  The SAP error message:
  WZ384 Sending unsuccessful; see SAPforms trace for result
  
  
  Cause:
  This error occurs when SAPscript or Smart Forms output processing fails during the sending phase (e.g., sending a print job, email, or fax). The message indicates that the transmission of the form output was unsuccessful. The root cause can vary but typically includes:
  
  Communication issues with the output device (printer, fax server, email server).
  Incorrect or missing configuration in the output device settings.
  Problems in the SAPforms processing program or spool request.
  Authorization or network issues preventing the output from being sent.
  Errors in the form logic or data that cause the form generation to fail.
  
  The key hint is in the message: "see SAPforms trace for result" — the detailed error is logged in the SAPforms trace.
  
  
  Solution:
  
  
  Check the SAPforms Trace:
  
  Use transaction SFP (Smart Forms) or SP01 (Spool Request) to identify the output request.
  Use transaction SFP ? Utilities ? Trace or check the trace files on