How To Fix WZ383 - Sending concluded; see SAPforms trace for result

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 383

• Message text: Sending concluded; see SAPforms trace for result

What causes this issue?

The sending of messages for work items is concluded.

System Response

You are informed that the sending is concluded. It was not necessarily
successful though.

How to fix this error?

To find out about the success, look in the SAPforms trace. This is only
written if you have activated it beforehand though.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ383 - Sending concluded; see SAPforms trace for result ?

  Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WZ383 Sending concluded; see SAPforms trace for result
  
  Cause:
  
  This message is an informational or warning message generated by the SAP Smart Forms or SAPscript print program.
  It indicates that the sending process (e.g., sending a form via email, fax, or print) has been completed.
  However, the actual result of the sending operation (success or failure) is detailed in the SAPforms trace.
  The message itself does not indicate an error but prompts the user or administrator to check the SAPforms trace for detailed status.
  The trace might show errors such as:
  
  Problems with the communication system (SMTP, fax server, print spooler).
  Incorrect or missing configuration in the output device or communication settings.
  Authorization or network issues.
  Problems in the form processing or data retrieval.
  
  
  
  
  Solution:
  
  
  Check the SAPforms Trace:
  
  Use transaction SFP (Smart Forms) or SP01 (Output Controller) to check the spool request.
  Alternatively, check the SAPforms trace via transaction SFP or by looking at the application log.
  The trace will provide detailed information about the sending process, including any errors or warnings.
  
  
  
  Analyze the Trace Details:
  
  Identify if the form was successfully sent or if there were errors.
  Look for communication errors, missing data, or configuration issues.
  
  
  
  Verify Communication Settings:
  
  Check the output device configuration (transaction SPAD).
  Verify email settings if sending via SMTP (transaction SCOT).
  Check fax server settings if sending via fax.
  Ensure the network and authorization settings are correct.
  
  
  
  Correct Any Identified Issues:
  
  Fix configuration errors.
  Resolve network or authorization problems.
  Adjust form or program logic if data issues are found.
  
  
  
  Test the Sending Process Again:
  
  After corrections, resend the form to verify the issue is resolved.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SFP – Smart Forms: Design and test forms.
  SP01 – Output Controller: View spool requests and logs.
  SPAD – Spool Administration: Manage output devices.
  SCOT – SAPconnect Administration: Manage communication settings for email, fax, etc.
  
  
  
  SAP Notes:
  
  Check SAP Notes related to SAP Smart Forms sending issues.
  Common notes address SMTP configuration, SAPconnect errors, and spool issues.
  
  
  
  Logs and Traces:
  
  SAPforms trace is crucial for diagnosing sending issues.
  Application logs (transaction SLG1) may also contain relevant information.
  
  
  
  
  Summary:
  
  WZ383 is an informational message indicating the sending process has finished.
  The actual success or failure details are in the SAPforms trace.
  Investigate the trace to identify and fix any underlying issues related to communication or configuration.
  
  
  If you provide the trace details or specific errors found in the trace, I can help further analyze the problem.