How To Fix WZ367 - SAPforms trace could not be deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 367

• Message text: SAPforms trace could not be deactivated

What causes this issue?

A database error occurred when attempting to deactivate the SAPforms
trace.

System Response

The SAPforms trace was not deactivated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message WZ367 - SAPforms trace could not be deactivated ?

  SAP Error Message:
  
  WZ367 - SAPforms trace could not be deactivated
  
  Cause:
  This error occurs when the system attempts to deactivate the SAPforms trace but fails. The SAPforms trace is a diagnostic tool used to trace the processing of SAPscript forms. The failure to deactivate the trace can be due to:
  
  The trace was never activated or is already inactive.
  Insufficient authorizations to deactivate the trace.
  Communication or system issues preventing the trace deactivation.
  Internal inconsistencies or locks in the SAPforms trace management.
  The trace process or related services are not responding or have crashed.
  
  
  Solution:
  To resolve the error WZ367, you can try the following steps:
  
  
  Check Trace Status:
  
  Use transaction SFP or SP01 to check if the SAPforms trace is active.
  Alternatively, use the report or transaction that controls SAPforms trace activation/deactivation to verify the current status.
  
  
  
  Deactivate Trace Manually:
  
  If the trace is active, try to deactivate it manually via the appropriate transaction or report.
  For example, use transaction SFP (Form Builder) or the trace control transaction (depending on your SAP version).
  
  
  
  Check Authorizations:
  
  Ensure that the user attempting to deactivate the trace has the necessary authorizations.
  Typically, authorization object S_SCR (SAPscript) or related objects are required.
  
  
  
  Restart SAP Spool or Related Services:
  
  Sometimes, restarting the spool work processes or the SAP system can clear locks or stuck processes related to SAPforms trace.
  
  
  
  Check for Locks or System Issues:
  
  Use transaction SM12 to check for any locks related to SAPforms trace.
  Use SM21 (system log) and ST22 (dump analysis) to check for related errors.
  
  
  
  Apply SAP Notes:
  
  Search for relevant SAP Notes on the SAP Support Portal using the error message or symptom.
  There might be patches or corrections available for your SAP version.
  
  
  
  Contact SAP Support:
  
  If the problem persists, raise a support ticket with SAP, providing trace logs and system details.
  
  
  
  
  Related Information:
  
  
  SAPforms Trace:
  
  SAPforms trace is used to analyze the processing of SAPscript forms, useful for debugging form output issues.
  
  
  Transactions:
  
  SFP - Form Builder (for Adobe Forms, but sometimes related to trace control)
  SP01 - Output Controller (to check spool requests and traces)
  SM12 - Lock Entries
  SM21 - System Log
  ST22 - Dump Analysis
  
  
  
  Authorization Objects:
  
  S_SCR - SAPscript: Authorization for SAPscript and Smart Forms
  
  
  
  SAP Notes and KBAs:
  
  Search SAP ONE Support Launchpad with keywords like "WZ367", "SAPforms trace could not be deactivated", or "SAPforms trace error".
  
  
  
  If you provide the exact context or transaction where this error occurs, I can help with more specific instructions.