How To Fix WZ338 - This means you cannot edit work items using e-mail.

WZ338 - Overview

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 338

• Message text: This means you cannot edit work items using e-mail.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WZ338 - This means you cannot edit work items using e-mail. ?

  SAP Error Message:
  WZ338 – "This means you cannot edit work items using e-mail."
  
  
  Cause:
  The error message WZ338 occurs when a user attempts to edit or process SAP Workflow work items via e-mail, but the system or workflow configuration does not support editing work items through e-mail responses. SAP Workflow allows certain interactions via e-mail, but editing work items directly through e-mail is generally restricted for security and consistency reasons.
  In other words, the workflow or the system settings do not permit modifications of work items by e-mail responses, so when a user tries to do so, the system throws this error.
  
  
  Solution:
  
  
  Use SAP GUI or Fiori Apps to Edit Work Items:
  Instead of trying to edit the work item via e-mail, users should process or edit the work item directly in the SAP system using the SAP GUI transaction (e.g., SBWP for the SAP Business Workplace) or via SAP Fiori apps designed for workflow