How To Fix WZ312 - Work item & cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 312

• Message text: Work item & cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WZ312 - Work item & cannot be read ?

  SAP Error Message:
  WZ312 Work item & cannot be read
  
  
  Cause:
  This error occurs when a workflow work item that the system is trying to access or process cannot be found or read from the database. Possible reasons include:
  
  The work item has already been deleted or completed.
  The work item ID is incorrect or does not exist.
  Database inconsistencies or corruption related to workflow tables.
  The work item is locked or currently being processed by another user or process.
  Authorization issues preventing the user or system from reading the work item.
  
  
  
  Solution:
  
  
  Verify Work Item ID:
  Check if the work item ID referenced in the error message is correct and exists in the system.
  
  
  Check Work Item Status:
  Use transaction SWI1 (Work Item Selection) or SWI5 (Work Item Display) to search for the work item. If it does not appear, it might have been deleted or completed.
  
  
  Check Workflow Logs:
  Use transaction SWI2_FREQ or SWI2_DIAG to analyze workflow logs and diagnose issues related to