How To Fix WZ311 - Container of work item & cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 311

• Message text: Container of work item & cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ311 - Container of work item & cannot be read ?

  The SAP error message:
  WZ311: Container of work item & cannot be read
  
  
  Cause:
  This error occurs when the workflow runtime tries to access the container of a specific work item, but the container data cannot be read or is missing. The container holds the data objects and parameters related to the work item. Possible reasons include:
  
  The work item container data is corrupted or incomplete in the database.
  The work item has been deleted or is inconsistent.
  Database inconsistencies or transport issues.
  The workflow runtime environment is unable to fetch the container due to authorization or system errors.
  The work item might have been processed or removed externally, but the workflow runtime still tries to access it.
  
  
  
  Solution:
  
  
  Check Work Item Status:
  
  Use transaction SWI1 or SWI5 to check the status of the work item.
  Verify if the work item still exists and is active.
  
  
  
  Check Workflow Logs:
  
  Use transaction SWI2_FREQ or SWI2_DIAG to analyze workflow errors and logs.
  Look for related errors or