How To Fix WY115 - Customer & already created

SAP Error Message - Details

• Message type: E = Error

• Message class: WY - Supplier Master

• Message number: 115

• Message text: Customer & already created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WY115 - Customer & already created ?

  SAP Error Message:
  
  WY115 - Customer & already created
  
  Cause:
  This error occurs when you try to create a customer master record in SAP, but a customer with the same key (customer number) or the same unique identification already exists in the system. Essentially, the system is preventing duplicate customer master data entries.
  
  Explanation:
  
  The message indicates that the customer you are attempting to create is already present in the system.
  This can happen if you are trying to create a customer with a customer number that is already assigned.
  It can also occur if the system detects duplicate data based on unique fields like tax number, national ID, or other unique identifiers depending on the configuration.
  
  
  Solution:
  
  
  Check Existing Customer Master:
  
  Use transaction codes like XD03 (Display Customer) or FD03 to check if the customer already exists.
  Search by customer number or other unique identifiers (e.g., tax ID).
  
  
  
  Use Existing Customer:
  
  If the customer already exists, use the existing customer master record instead of creating a new one.
  
  
  
  Create Customer with a New Number:
  
  If you need to create a new customer, ensure you use a unique customer number.
  If number assignment is manual, pick a number not already in use.
  If number assignment is automatic, check the number range intervals to ensure they are correctly maintained.
  
  
  
  Check for Duplicate Data:
  
  Sometimes, the system checks for duplicates based on unique fields like tax number or national ID.
  Verify if the data you are entering matches an existing customer’s unique fields.
  If duplicates are found, either update the existing customer or use different unique identifiers.
  
  
  
  Review Customer Number Range:
  
  Use transaction SNRO or XDN1 to check and maintain customer number ranges.
  Ensure number ranges are not overlapping or exhausted.
  
  
  
  Consult with SAP Basis or Master Data Team:
  
  If the issue persists, it might be related to custom validations or enhancements.
  Check if there are user exits or BAdIs that enforce additional duplicate checks.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01 - Create Customer (Sales Area)
  XD03 - Display Customer
  FD01 - Create Customer (Accounting)
  FD03 - Display Customer (Accounting)
  SNRO - Number Range Object Maintenance
  
  
  
  Notes:
  
  Duplicate customer master data can cause issues in sales, billing, and reporting.
  Always ensure master data governance to avoid duplicates.
  Some SAP systems have duplicate check functionality activated via configuration or custom code.
  
  
  
  
  Summary:
  
  Cause: Attempt to create a customer that already exists in the system.
  Solution: Verify existing customer master data, use existing records, or create a new customer with a unique number and unique identifiers.
  Check: Customer master data, number ranges, and duplicate checks.
  
  
  If you need further assistance, please provide the transaction code used and the exact steps leading to the error.