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How To Fix WY114 - Customer will be created when you save


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WY - Supplier Master

  • Message number: 114

  • Message text: Customer will be created when you save

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WY114 - Customer will be created when you save ?

    Certainly! Here's a detailed explanation for the SAP message WY114 - "Customer will be created when you save":


    SAP Message WY114:

    Text: Customer will be created when you save


    Cause:

    This message appears in SAP when you are entering or processing a business transaction (such as a sales order, delivery, billing document, or contract) involving a customer that does not yet exist in the SAP system. The system detects that the customer number you have entered is not found in the customer master data.

    Instead of stopping the process with an error, SAP informs you that the customer master record will be created automatically when you save the document.

    This typically happens in scenarios where:

    • The customer is new and has not been created in the system yet.
    • The system is configured to allow automatic creation of customer master records during document processing.
    • You are using a process or transaction that supports on-the-fly customer creation (e.g., in sales order processing with certain configurations).

    Solution:

    1. Verify Customer Data:

      • Check the customer number or identifier you entered.
      • Confirm that the customer is indeed new and not a typo or incorrect number.
    2. Allow Automatic Customer Creation (if desired):

      • If your business process allows creating customers on the fly, you can proceed by saving the document.
      • SAP will create the customer master record automatically based on the data entered in the transaction.
    3. Pre-create Customer Master Record (if preferred):

      • If you do not want customers to be created automatically during document processing, create the customer master record beforehand using transaction codes like:
        • XD01 (Create Customer - Sales Area)
        • FD01 (Create Customer - Accounting)
      • After the customer master is created, re-enter the transaction.
    4. Check Configuration:

      • If automatic customer creation is not desired, check the system configuration in SD (Sales and Distribution) or FI (Financial Accounting) modules.
      • The behavior is controlled by settings in customer master data creation and sales document processing.

    Related Information:

    • Transaction Codes:
      • XD01 / VD01 / FD01 — Create Customer Master Data
      • VA01 — Create Sales Order (where this message might appear)
    • Configuration:
      • Automatic customer creation is controlled by customizing in IMG under:
        • Sales and Distribution ? Basic Functions ? Customer Master ? Customer Account Groups and Number Ranges
        • Financial Accounting ? Accounts Receivable and Accounts Payable ? Customer Accounts ? Master Data ? Preparations for Creating Customer Master Data
    • Message Class: WY (Sales and Distribution)
    • Message Type: Information (I) — This is not an error but an informational message.

    Summary:

    • Cause: Customer does not exist in master data; system will create it on save.
    • Solution: Confirm data and either allow automatic creation by saving or create customer master record beforehand.
    • Impact: No error; process continues with new customer creation.

    If you want, I can also help you with the exact configuration steps or how to disable automatic customer creation. Just let me know!

    • Do you have any question about this error?


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