How To Fix WXP379 - Hierarchy version &1 is currently locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WXP - Retail Planning

• Message number: 379

• Message text: Hierarchy version &1 is currently locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WXP379 - Hierarchy version &1 is currently locked by user &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WXP379: Hierarchy version &1 is currently locked by user &2
  
  Cause:
  This error occurs when you try to access or modify a hierarchy version in SAP that is currently locked by another user. The hierarchy version is locked to prevent simultaneous changes that could lead to data inconsistencies or conflicts.
  
  The hierarchy version (indicated by &1) is being edited or processed.
  Another user (indicated by &2) has locked the hierarchy version.
  The lock is typically set when a user opens the hierarchy for editing or during a background process that updates the hierarchy.
  
  
  Explanation:
  In SAP, hierarchies (such as organizational hierarchies, product hierarchies, or other master data hierarchies) can have multiple versions. To maintain data integrity, SAP locks a hierarchy version when it is being changed or processed. If another user tries to access the same hierarchy version while it is locked, the system throws this message.
  
  Solution:
  
  
  Check who has locked the hierarchy:
  
  Identify the user (&2) who currently holds the lock.
  You can contact this user to check if they are still working on the hierarchy or if the lock can be released.
  
  
  
  Wait for the lock to be released:
  
  If the user is actively working, wait until they finish and release the lock.
  
  
  
  Manually release the lock (if appropriate):
  
  If the lock is stale (e.g., the user has left the system or the session ended abnormally), a system administrator can release the lock.
  Use transaction SM12 (Lock Entries) to find and delete the lock entry related to the hierarchy version.
  
  Search for lock objects related to the hierarchy or the specific object type.
  Delete the lock entry carefully to avoid data inconsistencies.
  
  
  
  
  
  Check for background jobs or processes:
  
  Sometimes background jobs or batch processes lock the hierarchy.
  Check if any jobs are running that might be locking the hierarchy and wait for their completion.
  
  
  
  Avoid simultaneous editing:
  
  Coordinate with other users to avoid concurrent editing of the same hierarchy version.
  
  
  
  
  Related Information:
  
  Transaction SM12: Used to monitor and delete lock entries.
  Hierarchy Maintenance Transactions: Depending on the module, hierarchies can be maintained in different transactions (e.g., HR organizational management, product hierarchies in logistics).
  Lock Objects: SAP uses lock objects to manage concurrency. Understanding which lock object is used for the hierarchy can help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues related to hierarchy locking in your SAP version.
  
  
  Summary:
  
  Cause: Hierarchy version is locked by another user to prevent concurrent changes.
  Solution: Identify the locking user, wait or coordinate to release the lock, or use SM12 to delete stale locks.
  Related: Use SM12, check background jobs, and coordinate user access.
  
  
  If you provide the specific module or transaction where this error occurs, I can give more tailored advice.