How To Fix WVMI302 - Customer &1 and distr. chain &2 &3 &4: no recipient could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: WVMI - Messages about enhancements for VMI

• Message number: 302

• Message text: Customer &1 and distr. chain &2 &3 &4: no recipient could be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WVMI302 - Customer &1 and distr. chain &2 &3 &4: no recipient could be determined ?

  The SAP error message WVMI302 indicates that the system is unable to determine a recipient for a specific customer and distribution chain combination. This error typically arises in the context of sales and distribution processes, particularly when dealing with output determination (e.g., printing invoices, sending emails, etc.).
  Cause:
  
  
  Missing Output Condition Records: The most common cause is that there are no output condition records defined for the specified customer and distribution chain. This means that the system does not know how to process the output for that particular combination.
  
  
  Incorrect Configuration: The output type may not be correctly configured in the output determination procedure. This could include missing access sequences or incorrect settings.
  
  
  Customer Master Data Issues: The customer master data may not have the necessary information filled out, such as communication methods (e.g., email, fax) or output types.
  
  
  Distribution Chain Issues: The distribution chain may not be properly set up or linked to the customer master data.
  
  
  Output Type Not Assigned: The output type you are trying to use may not be assigned to the document type or may not be valid for the specific transaction.
  
  
  Solution:
  
  
  Check Output Condition Records:
  
  Go to the transaction code NACE (or SPRO for configuration) and check the output type settings for the relevant application area (e.g., Sales Order, Delivery, Invoice).
  Ensure that there are condition records for the output type you are trying to use for the specific customer and distribution chain.
  
  
  
  Review Customer Master Data:
  
  Use transaction code XD03 (or VD03 for sales area) to display the customer master data.
  Check the communication data section to ensure that the necessary output methods (e.g., email, print) are maintained.
  
  
  
  Verify Output Type Configuration:
  
  In the output determination procedure, ensure that the output type is correctly configured and assigned to the relevant document type.
  Check the access sequence to ensure it includes the necessary fields to determine the recipient.
  
  
  
  Test Output Determination:
  
  Use transaction code VV21 to create or modify output condition records and test the output determination process to see if the issue persists.
  
  
  
  Check Distribution Chain Settings:
  
  Ensure that the distribution chain is correctly set up in the system and linked to the customer master data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  NACE: Output Types Configuration
  XD03: Display Customer Master Data
  VD03: Display Customer Master Data (Sales Area)
  VV21: Maintain Output Condition Records
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on output determination and configuration.
  
  
  Debugging: If the issue persists, consider debugging the output determination process to identify where the failure occurs.
  
  
  By following these steps, you should be able to resolve the WVMI302 error and ensure that the system can determine the appropriate recipient for the specified customer and distribution chain.