How To Fix WVA104 - Cross-selling analysis has been activated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WVA - Sales documents and reports

  • Message number: 104

  • Message text: Cross-selling analysis has been activated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WVA104 - Cross-selling analysis has been activated ?

    The SAP error message WVA104 indicates that cross-selling analysis has been activated for a particular sales document or item, which may lead to certain restrictions or requirements in processing that document. This message typically arises in the context of sales and distribution (SD) modules when cross-selling functionality is enabled.

    Cause:

    The error message WVA104 is triggered when:

    • Cross-selling analysis is activated in the system, but the necessary conditions or configurations for processing the sales document are not met.
    • There may be missing or incorrect data related to the cross-selling items or the main item in the sales order.
    • The system is unable to find valid cross-selling products based on the configuration or the data provided in the sales document.

    Solution:

    To resolve the WVA104 error, you can take the following steps:

    1. Check Cross-Selling Configuration:

      • Ensure that the cross-selling functionality is correctly configured in the system. This includes checking the relevant settings in the sales document type and item category.
    2. Review Sales Document:

      • Examine the sales document for any missing or incorrect data. Ensure that the main item has valid cross-selling items associated with it.
    3. Maintain Cross-Selling Data:

      • If necessary, maintain the cross-selling data for the relevant products in the system. This can involve defining cross-selling relationships in the material master or using the cross-selling configuration in the sales order.
    4. Check Master Data:

      • Verify that the master data for the products involved is complete and accurate. This includes checking the material master records and ensuring that the cross-selling items are active and available.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on cross-selling analysis and any prerequisites that need to be fulfilled.
    6. Testing:

      • After making the necessary adjustments, test the sales document again to see if the error persists.

    Related Information:

    • Cross-Selling in SAP: Cross-selling is a sales strategy that involves suggesting additional products to customers based on their current purchases. In SAP, this is often managed through specific configurations in the SD module.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling cross-selling analysis.
    • Transaction Codes: Familiarize yourself with transaction codes related to sales order processing, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order), as these may be useful in troubleshooting.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP SD for further assistance.

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