How To Fix WVA102 - Cross-selling determination could not take place for item &1 (reason &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: WVA - Sales documents and reports

• Message number: 102

• Message text: Cross-selling determination could not take place for item &1 (reason &2)

What causes this issue?

In certain business transactions, the standard system cannot determine
any cross selling due to reason &V2&
Explanation of the reasons:
1 Lower-level item
2 Bill of material
3 Product selection
4 Configurable item
5 Generic article
6 Delivery schedule/scheduling agreement
7 Item with active ingredient management
8 Item without schedule lines
9 Free goods item
A Product proposal

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WVA102 - Cross-selling determination could not take place for item &1 (reason &2) ?

  The SAP error message WVA102 indicates that the cross-selling determination process could not be completed for a specific item in a sales document. This error typically arises in the context of sales and distribution (SD) when the system is unable to find suitable cross-selling products for the specified item.
  Causes:
  
  Missing Cross-Selling Data: The item may not have any cross-selling products defined in the system.
  Configuration Issues: The cross-selling determination may not be properly configured in the system.
  Master Data Issues: The material master data for the item may be incomplete or incorrect, preventing the system from determining cross-selling products.
  Sales Document Type: The sales document type being used may not be configured to allow cross-selling.
  Condition Records: There may be missing or incorrect condition records that are necessary for cross-selling determination.
  
  Solutions:
  
  
  Check Cross-Selling Configuration:
  
  Navigate to the cross-selling configuration in the SAP system (usually found in the SPRO transaction under Sales and Distribution).
  Ensure that the cross-selling strategy is correctly set up and that the relevant condition types are active.
  
  
  
  Review Material Master Data:
  
  Check the material master data for the item in question to ensure that all necessary fields are filled out correctly, especially in the sales views.
  Ensure that the cross-selling products are assigned to the item in the material master.
  
  
  
  Verify Sales Document Type:
  
  Ensure that the sales document type being used is configured to allow cross-selling. This can be checked in the configuration settings for sales document types.
  
  
  
  Check Condition Records:
  
  Use transaction codes like VK11 or VK12 to check if the necessary condition records for cross-selling exist and are correctly maintained.
  
  
  
  Test Cross-Selling Manually:
  
  Try to manually determine cross-selling products for the item using the relevant transaction to see if the issue persists. This can help identify if the problem is with the automatic determination process.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  VK11 / VK12 for maintaining condition records.
  MM03 for viewing material master data.
  VA01 for creating sales orders and testing cross-selling.
  
  
  
  Documentation: 
  
  SAP Help Portal and SAP Community can provide additional insights and user experiences related to cross-selling issues.
  
  
  
  Support: 
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  By following these steps, you should be able to identify the cause of the WVA102 error and implement a solution to resolve it.