How To Fix WV309 - Deletion of pricing items was interrupted

SAP Error Message - Details

• Message type: E = Error

• Message class: WV - Messages about Sales Price Calculation

• Message number: 309

• Message text: Deletion of pricing items was interrupted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WV309 - Deletion of pricing items was interrupted ?

  The SAP error message WV309, which states "Deletion of pricing items was interrupted," typically occurs during the processing of sales documents, such as sales orders or billing documents. This error indicates that the system encountered an issue while trying to delete pricing items associated with a document.
  Causes:
  
  Incomplete Data: The pricing items may not be fully defined or may have missing data, which can interrupt the deletion process.
  Locked Records: The pricing items might be locked by another transaction or user, preventing their deletion.
  Custom Code or Enhancements: Custom ABAP code or enhancements in the system may interfere with the standard deletion process.
  Database Issues: There could be issues with the database that prevent the deletion of records.
  Transaction Errors: Errors in the transaction that led to the pricing items being created or modified can also cause this issue.
  
  Solutions:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the pricing items. If you find any locks, you may need to wait for them to be released or contact the user who has locked the records.
  Review Document Status: Ensure that the sales document is in a status that allows for the deletion of pricing items. If the document is in a completed or closed status, you may need to change its status.
  Check for Incomplete Data: Review the pricing items for any missing or incomplete data. You can do this by navigating to the relevant sales document and checking the pricing conditions.
  Debugging: If you suspect that custom code is causing the issue, you may need to debug the process to identify where the interruption occurs.
  Reprocess the Document: Sometimes, simply reprocessing the document can resolve the issue. Try to save the document again after making any necessary adjustments.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), and VK11 (Create Condition) to manage pricing items.
  SAP Documentation: Review SAP documentation related to pricing and sales order processing for additional insights into how pricing items are managed.
  User Authorization: Ensure that the user has the necessary authorizations to delete pricing items, as insufficient permissions can also lead to interruptions.
  
  By following these steps, you should be able to diagnose and resolve the WV309 error in SAP.