How To Fix WU870 - Media type &1 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 870

• Message text: Media type &1 is not defined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU870 - Media type &1 is not defined ?

  The SAP error message WU870, which states "Media type &1 is not defined," typically occurs in the context of SAP's document management or output management systems. This error indicates that the system is trying to process a media type (like a specific format for output, such as PDF, XML, etc.) that has not been defined in the system.
  Cause:
  
  Undefined Media Type: The media type specified in the output configuration or document processing is not defined in the system.
  Configuration Issues: There may be a misconfiguration in the output settings or document types.
  Missing Customization: If the media type is a custom one, it may not have been properly set up in the system.
  
  Solution:
  
  
  Define the Media Type:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant configuration path for output management or document management.
  Look for the section related to media types and ensure that the media type in question is defined.
  If it is not defined, you will need to create it.
  
  
  
  Check Output Configuration:
  
  Review the output configuration settings for the document or process that is generating the error.
  Ensure that the media type specified in the configuration matches one that is defined in the system.
  
  
  
  Consult Documentation:
  
  If the media type is supposed to be standard, consult SAP documentation or support to ensure that it should be available in your version of SAP.
  
  
  
  Custom Development:
  
  If the media type is custom, ensure that any custom development related to it is correctly implemented and activated.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that the transport requests containing the media type definitions have been moved to the production environment.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, NACE (for output types), and SOST (for monitoring output).
  SAP Notes: Check for any SAP Notes related to the specific media type or error message for additional guidance or patches.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify output settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.