How To Fix WU871 - Customer type &1 is not defined

WU871 - Overview

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 871

• Message text: Customer type &1 is not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU871 - Customer type &1 is not defined ?

  The SAP error message WU871, which states "Customer type &1 is not defined," typically occurs in the context of customer master data management. This error indicates that the system is unable to recognize or find the specified customer type in the configuration settings.
  
  Cause:
  
  Undefined Customer Type: The customer type specified in the transaction or configuration does not exist in the system.
  
  Configuration Issues: The customer type may not have been properly configured in the system.
  Data Entry Error: There may be a typo or incorrect entry when specifying the customer type.
  Missing Customization: If the system has been customized, the necessary settings for the customer type may not have been implemented.
  
  
  Solution:
  
  
  Check Customer Type Configuration:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction).
  Navigate to the section for defining customer types and ensure that the customer type in question is defined.
  
  
  
  Create or Modify Customer Type:
  
  If the customer type does not exist, you