How To Fix WU868 - &1 &2: no promotion price was entered

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 868

• Message text: &1 &2: no promotion price was entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU868 - &1 &2: no promotion price was entered ?

  The SAP error message WU868 indicates that there is no promotion price entered for a specific product or item in the system. This error typically arises in the context of pricing and promotions within the SAP system, particularly in modules related to sales and distribution (SD) or pricing management.
  Cause:
  
  Missing Promotion Price: The primary cause of this error is that the promotion price for the specified item (indicated by &1) and promotion (indicated by &2) has not been defined in the system.
  Incorrect Configuration: There may be issues with the configuration of the pricing procedure or promotion setup in the SAP system.
  Data Entry Errors: The promotion price may not have been entered correctly, or the promotion may not have been activated.
  Master Data Issues: The material master or condition records may not have the necessary promotion pricing information.
  
  Solution:
  
  Check Promotion Setup: Verify that the promotion has been correctly set up in the system. Ensure that the promotion price is defined for the relevant material and promotion combination.
  Enter Promotion Price: If the promotion price is missing, enter the appropriate promotion price in the relevant pricing condition records.
  Review Condition Records: Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to check and update the condition records for the promotion pricing.
  Check Validity Dates: Ensure that the promotion is active and that the validity dates for the promotion are correct. The promotion should be within the active date range.
  Consult Documentation: Review any relevant documentation or guidelines for setting up promotions and pricing in your specific SAP environment.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition) for managing pricing conditions.
  SAP Notes: Check SAP Notes for any known issues or patches related to promotion pricing.
  User Roles: Ensure that the user has the necessary permissions to create or modify promotion prices in the system.
  Training: Consider training sessions for users involved in pricing and promotions to minimize data entry errors and improve understanding of the system.
  
  By addressing the above points, you should be able to resolve the WU868 error and ensure that promotion prices are correctly entered and managed in your SAP system.