How To Fix WU822 - Discounts are activated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WU - Promotion management messages

  • Message number: 822

  • Message text: Discounts are activated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WU822 - Discounts are activated ?

    The SAP error message WU822, which states "Discounts are activated," typically occurs in the context of pricing and discount management within the SAP system, particularly in the Sales and Distribution (SD) module. This error indicates that there are certain discount conditions that are active in the system, which may be causing issues with pricing calculations or sales order processing.

    Cause:

    1. Active Discount Conditions: The error usually arises when there are active discount conditions in the pricing procedure that are not compatible with the current transaction or configuration.
    2. Configuration Issues: There may be issues in the configuration of the pricing procedure, such as missing or incorrect condition types, or the sequence of condition types may not be set up properly.
    3. Master Data Issues: The customer master data or material master data may have settings that conflict with the discount conditions.
    4. Sales Document Type: The sales document type being used may not be configured to handle discounts properly.

    Solution:

    1. Review Pricing Procedure: Check the pricing procedure assigned to the sales document type. Ensure that the discount condition types are correctly configured and in the right sequence.
    2. Check Condition Records: Verify the condition records for the discount types. Ensure that they are set up correctly and that there are no conflicts with other conditions.
    3. Adjust Master Data: Review the customer and material master data for any settings that may be causing the issue. Ensure that the relevant discount settings are appropriate for the transaction.
    4. Sales Document Configuration: Ensure that the sales document type being used is configured to allow discounts. This may involve checking the configuration in the SPRO transaction.
    5. Testing: After making changes, test the sales order or transaction again to see if the error persists.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) to manage condition records.
    • SPRO Configuration: Access the SPRO transaction to navigate to the pricing procedure configuration and make necessary adjustments.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the WU822 error message.
    • Documentation: Refer to SAP documentation or help guides for detailed information on pricing procedures and discount management.

    If the issue persists after following these steps, it may be beneficial to consult with an SAP functional consultant or support team for further assistance.

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