How To Fix WU821 - Deletion of plant group & not possible as discount processing has started

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 821

• Message text: Deletion of plant group & not possible as discount processing has started

What causes this issue?

You tried to delete a plant group for which discounts are active at
plant level.

System Response

INCLUDE ISR_STOP

How to fix this error?

INCLUDE ISR_CHECK

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU821 - Deletion of plant group & not possible as discount processing has started ?

  The SAP error message WU821 indicates that the deletion of a plant group is not possible because discount processing has already started. This typically occurs in the context of sales and distribution (SD) or materials management (MM) modules where discounts are applied to sales orders or other transactions related to the plant group.
  Cause:
  
  
  Active Discount Processing: The primary cause of this error is that there are ongoing transactions or processes that involve discounts associated with the plant group you are trying to delete. This could include sales orders, pricing conditions, or other related documents that have already been processed or are currently being processed.
  
  
  Data Integrity: SAP enforces data integrity rules to ensure that changes do not disrupt ongoing processes. If discounts are being applied, deleting the plant group could lead to inconsistencies in pricing and financial records.
  
  
  Solution:
  
  
  Check Active Transactions: Review any active sales orders, contracts, or pricing conditions that are associated with the plant group. You may need to complete or cancel these transactions before attempting to delete the plant group.
  
  
  End Discount Processing: If possible, end or suspend any discount processing that is currently active. This may involve adjusting pricing conditions or temporarily disabling discounts.
  
  
  Consult with Stakeholders: If you are unsure about the implications of deleting the plant group, consult with relevant stakeholders (e.g., sales, finance, or logistics teams) to understand the impact and ensure that it is safe to proceed.
  
  
  Use Transaction Codes: Utilize transaction codes such as VA03 (Display Sales Order) or VK13 (Display Condition) to check for any existing records that might be causing the issue.
  
  
  SAP Notes and Documentation: Check SAP Notes or documentation for any specific guidance related to this error message. There may be updates or patches that address similar issues.
  
  
  Technical Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate through sales orders, pricing conditions, and plant group management.
  SAP Configuration: Understanding how plant groups and discount processing are configured in your SAP system can provide insights into why this error occurs.
  User Permissions: Ensure that you have the necessary permissions to delete plant groups and manage discount processing.
  
  By following these steps, you should be able to resolve the WU821 error and successfully delete the plant group if it is appropriate to do so.