How To Fix WU824 - The maximum number of items must be greater than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 824

• Message text: The maximum number of items must be greater than 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU824 - The maximum number of items must be greater than 0 ?

  The SAP error message WU824, which states "The maximum number of items must be greater than 0," typically occurs in the context of SAP's Warehouse Management (WM) or Extended Warehouse Management (EWM) modules. This error indicates that a configuration or input issue has arisen where the system expects a positive integer value for the maximum number of items, but it has received a value of zero or less.
  Cause:
  
  Configuration Issue: The maximum number of items for a specific warehouse process or storage type may not have been set correctly in the system configuration.
  Input Error: During the creation or processing of a document (like a transfer order or delivery), the user may have inadvertently entered a zero or negative value for the maximum number of items.
  Master Data Issues: The master data for the material or storage location may not be correctly maintained, leading to this error when trying to process transactions.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (e.g., SPRO) and verify that the maximum number of items is set correctly for the relevant warehouse processes or storage types.
  Ensure that the settings for the warehouse management or extended warehouse management are properly defined.
  
  
  
  Review Input Data:
  
  If the error occurs during a transaction, review the input data to ensure that the maximum number of items is set to a positive integer.
  Correct any erroneous entries before proceeding with the transaction.
  
  
  
  Master Data Maintenance:
  
  Check the master data for the materials involved in the transaction. Ensure that all relevant fields are populated correctly, including any settings related to quantities and storage.
  If necessary, update the master data to reflect the correct values.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above areas, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like LT01 (Create Transfer Order), LT10 (Transfer Order Confirmation), or others related to warehouse management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the WU824 error and implement a solution to resolve it.