How To Fix WU384 - No entry in material master found for item & / &

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 384

• Message text: No entry in material master found for item & / &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU384 - No entry in material master found for item & / & ?

  The SAP error message WU384 ("No entry in material master found for item & / &") typically occurs when the system cannot find a corresponding material master record for a specific item in a transaction. This can happen in various scenarios, such as during the creation of a purchase order, sales order, or when processing inventory transactions.
  Causes:
  
  Missing Material Master Record: The most common cause is that the material master record for the specified item does not exist in the system.
  Incorrect Material Number: The material number entered may be incorrect or misspelled.
  Material Status: The material may be flagged as inactive or blocked, preventing it from being used in transactions.
  Plant/Storage Location Issues: The material may not be set up for the specific plant or storage location being used in the transaction.
  Data Synchronization Issues: If the material master data was recently created or modified, there may be a delay in data synchronization across different modules or systems.
  
  Solutions:
  
  Check Material Master: Verify that the material master record exists for the specified material number. You can do this by using transaction code MM03 (Display Material) to check if the material is set up correctly.
  Correct Material Number: Ensure that the material number entered is correct. Double-check for any typos or errors.
  Review Material Status: Check the status of the material. If it is inactive or blocked, you may need to reactivate it or change its status.
  Verify Plant/Storage Location: Ensure that the material is assigned to the correct plant and storage location. You can check this in the material master data.
  Create Material Master Record: If the material does not exist, you may need to create a new material master record using transaction code MM01 (Create Material).
  Data Synchronization: If the material was recently created, wait for a few moments and try again, or check if there are any background jobs that need to be completed for data synchronization.
  
  Related Information:
  
  Transaction Codes:
  
  MM03: Display Material Master
  MM01: Create Material Master
  MM02: Change Material Master
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to view or create material master records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Consult Documentation: Refer to SAP documentation or help files for more detailed information on material master data management.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant for further investigation.