How To Fix WU385 - Line selected cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 385

• Message text: Line selected cannot be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU385 - Line selected cannot be processed ?

  The SAP error message WU385, which states "Line selected cannot be processed," typically occurs in the context of processing work items or transactions in SAP, particularly in the context of workflows or document processing. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of WU385 Error
  
  
  Data Inconsistency: The line item you are trying to process may have inconsistencies or missing data that prevent it from being processed.
  
  
  Status Issues: The line item may be in a status that does not allow it to be processed. For example, it might be marked as completed, canceled, or in a state that is not eligible for further processing.
  
  
  Authorization Issues: The user may not have the necessary authorizations to process the selected line item.
  
  
  Configuration Issues: There may be configuration settings in the workflow or document processing that are not set up correctly, leading to this error.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks or system performance problems, that prevent the line from being processed.
  
  
  Solutions to WU385 Error
  
  
  Check Data Consistency: Review the line item for any missing or inconsistent data. Ensure that all required fields are filled out correctly.
  
  
  Verify Status: Check the status of the line item. If it is in a status that does not allow processing, you may need to change its status or select a different line item.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to process the line item. You may need to consult with your SAP security team to verify this.
  
  
  Configuration Review: If you suspect a configuration issue, consult with your SAP Basis or functional team to review the relevant settings in the workflow or document processing configuration.
  
  
  Technical Troubleshooting: If the issue persists, consider checking for any technical issues such as database locks or performance problems. You may need to involve your IT support team for further investigation.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  
  Related Information
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to workflows or document processing (e.g., SWIA for workflow administration).
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to the specific module or process you are working with to understand any specific requirements or limitations.
  
  If the error persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.