How To Fix WU247 - Promotion type & not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 247

• Message text: Promotion type & not defined

What causes this issue?

The promotion type entered does not exist.

System Response

The promotion cannot be created with this promotion type.

How to fix this error?

Select a promotion type from the list of possible entries or maintain
the <DS:SIMG.W_ZF_VK_0220>promotion type</> in Customizing.
INCLUDE ISR_CUSTOMIZING

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU247 - Promotion type & not defined ?

  The SAP error message WU247, which states "Promotion type & not defined," typically occurs in the context of SAP's promotion management or pricing functionality. This error indicates that the system is unable to find a defined promotion type for the specified identifier, which can hinder processes related to promotions, discounts, or marketing campaigns.
  Cause:
  
  Undefined Promotion Type: The promotion type specified in the transaction or configuration is not defined in the system.
  Incorrect Configuration: There may be a misconfiguration in the promotion management settings, leading to the system not recognizing the promotion type.
  Data Entry Error: The promotion type may have been entered incorrectly, leading to a mismatch with the defined types in the system.
  Missing Master Data: The necessary master data for the promotion type may not have been created or activated.
  
  Solution:
  
  
  Check Promotion Type Definition:
  
  Navigate to the relevant configuration area in SAP (usually under Sales and Distribution or Promotion Management).
  Verify if the promotion type in question is defined. If not, you may need to create it.
  
  
  
  Create or Modify Promotion Type:
  
  If the promotion type is missing, create a new promotion type with the required parameters.
  If it exists but is not configured correctly, modify it to ensure it meets the necessary criteria.
  
  
  
  Review Input Data:
  
  Double-check the input data where the error occurred. Ensure that the promotion type is entered correctly and matches the defined types in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for guidance on how to define and manage promotion types.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify promotion types.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to promotion management, such as V/PM for managing promotions.
  SAP Notes: Check SAP Notes for any known issues or patches related to promotion types and the WU247 error.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the WU247 error and implement a solution to resolve it.