How To Fix WU017 - & records deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 017

• Message text: & records deleted

System Response

The selected lines were deleted successfully.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU017 - & records deleted ?

  The SAP error message WU017 typically indicates that a record has been deleted or is no longer available in the system. This error can occur in various contexts, such as when trying to access a document, transaction, or data record that has been removed or is not accessible due to certain conditions.
  Cause:
  
  Data Deletion: The most common cause is that the record has been deleted from the database. This could be due to manual deletion by a user or an automated process that cleans up old or unnecessary data.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view the record, leading to the perception that it has been deleted.
  Data Archiving: Records may have been archived as part of a data management strategy, making them unavailable in the current view.
  System Errors: There could be underlying system issues or inconsistencies in the database that lead to records being marked as deleted or inaccessible.
  
  Solution:
  
  Check Data Availability: Verify if the record exists in the database. You can do this by using transaction codes like SE16 or SE16N to check the relevant database table.
  Review Deletion Logs: If you have access, check the deletion logs or audit trails to see if the record was deleted and by whom.
  Restore from Archive: If the record was archived, you may need to restore it from the archive if your organization has a process in place for this.
  Authorization Check: Ensure that you have the necessary authorizations to access the record. You may need to contact your SAP security team to verify your permissions.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support or SAP Basis team to investigate any underlying system issues or to check for database inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SM21 (System Log) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues related to the WU017 error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation or user manuals related to the specific module or functionality you are working with to understand the context of the error better.
  
  If you continue to experience issues or if the error is affecting critical business processes, it may be necessary to escalate the matter to SAP support for further assistance.