How To Fix WU016 - 1 entry deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 016

• Message text: 1 entry deleted

System Response

A line was deleted successfully.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU016 - 1 entry deleted ?

  The SAP error message WU016, which states "1 entry deleted," typically occurs in the context of the SAP system when there is an issue related to the deletion of a work item or an entry in a specific table. This message is often associated with workflow processes or data management tasks.
  Cause:
  
  Workflow Deletion: The error may indicate that a work item or task has been deleted from the workflow. This can happen if the work item was completed, canceled, or if there was a manual intervention to delete it.
  Data Integrity Issues: There may be issues with data integrity, such as inconsistencies in the database or problems with the underlying data model.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or manage certain entries, leading to unexpected deletions or errors.
  System Configuration: Incorrect configuration settings in the workflow or related modules can lead to unexpected behavior, including deletions.
  
  Solution:
  
  Check Workflow Logs: Review the workflow logs to understand the context of the deletion. This can provide insights into why the entry was deleted and whether it was expected behavior.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access and manage the entries in question. If necessary, adjust the user roles and permissions.
  Data Consistency Check: Perform a consistency check on the relevant tables to ensure that there are no integrity issues. This may involve running specific SAP transactions or reports designed to check data consistency.
  Recreate the Entry: If the deletion was not intended, you may need to recreate the deleted entry manually or restore it from a backup if available.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module or workflow you are working with for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze work items and their statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message WU016. SAP's support portal can provide valuable insights and solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.