How To Fix WTYSC01122 - Claim is being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: WTYSC01 - Warranty Service Integration

• Message number: 122

• Message text: Claim is being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTYSC01122 - Claim is being processed ?

  The SAP error message WTYSC01122, which states "Claim is being processed," typically occurs in the context of warranty claims management within the SAP system. This message indicates that a claim you are trying to process is currently in a state that prevents further actions, such as editing or deleting it, because it is still being processed by the system.
  Cause:
  
  Ongoing Processing: The claim is currently being processed by another user or system job, which locks the claim for further modifications.
  System Lock: There may be a system lock due to a transaction that has not yet been completed.
  Workflow: The claim might be part of a workflow that is still in progress, preventing any changes until the workflow is completed.
  
  Solution:
  
  Wait and Retry: If the claim is being processed by another user or system job, wait for a few moments and then try to access the claim again.
  Check Status: Use transaction codes like IW33 (Display Order) or IW32 (Change Order) to check the status of the claim and see if it is still being processed.
  Identify Locks: Use transaction code SM12 to check for any locks on the claim. If you find a lock that should not be there, you may need to contact your SAP administrator to resolve it.
  Workflow Monitoring: If the claim is part of a workflow, check the workflow status using transaction code SWI1 to see if it is stuck or requires attention.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation related to warranty claims management for best practices and troubleshooting steps.
  User Permissions: Ensure that you have the necessary permissions to access and modify the claim in question.
  
  By following these steps, you should be able to resolve the WTYSC01122 error and continue processing your warranty claims.