How To Fix WTYSC01120 - Status does not allow free delivery document, uncheck return parts

WTYSC01120 - Overview

• Message type: E = Error

• Message class: WTYSC01 - Warranty Service Integration

• Message number: 120

• Message text: Status does not allow free delivery document, uncheck return parts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTYSC01120 - Status does not allow free delivery document, uncheck return parts ?

  The SAP error message WTYSC01120 indicates that the status of the delivery document does not permit the processing of free delivery items, specifically when it comes to return parts. This error typically arises in the context of warranty management or service processing within SAP.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Document Status: The delivery document may be in a status that does not allow for free delivery processing. This could be due to the document being completed, canceled, or in a state that restricts further modifications.
  Return Parts Configuration: The system may be configured to not allow free delivery for return parts, which could be due to business rules or settings in the warranty management module.
  Missing Authorizations: The user may not have the necessary authorizations to process free deliveries for return parts.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Status:
  
  Review the status of the delivery