How To Fix WTYSC01113 - No warranty claim exists for the service order

SAP Error Message - Details

• Message type: E = Error

• Message class: WTYSC01 - Warranty Service Integration

• Message number: 113

• Message text: No warranty claim exists for the service order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTYSC01113 - No warranty claim exists for the service order ?

  The SAP error message WTYSC01113, which states "No warranty claim exists for the service order," typically occurs in the context of warranty management within SAP. This error indicates that the system cannot find a warranty claim associated with the specified service order. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  No Warranty Claim Created: The most common reason for this error is that a warranty claim has not been created for the service order in question.
  Incorrect Service Order: The service order number entered may be incorrect or does not correspond to a service order that has an associated warranty claim.
  Warranty Claim Status: The warranty claim may exist but could be in a status that does not allow it to be processed (e.g., it may be closed or rejected).
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the warranty claim not being recognized.
  Configuration Issues: There may be configuration issues in the warranty management module that prevent the system from recognizing the warranty claim.
  
  Solutions:
  
  Create a Warranty Claim: If no warranty claim exists, you will need to create one for the service order. Ensure that all necessary information is provided.
  Verify Service Order Number: Double-check the service order number you are using to ensure it is correct and corresponds to the intended service order.
  Check Warranty Claim Status: If a warranty claim exists, check its status to ensure it is open and can be processed. If it is closed or rejected, you may need to take corrective action.
  Review Configuration Settings: Consult with your SAP administrator or support team to review the configuration settings related to warranty management to ensure everything is set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for warranty management to understand the requirements for creating and processing warranty claims.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to warranty management and this specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Service Order), IW22 (Change Service Order), and WTY1 (Create Warranty Claim) to navigate the warranty management process effectively.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and manage warranty claims.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.