How To Fix WTYSC01115 - Specify a vendor (partner) for the return part process


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTYSC01 - Warranty Service Integration

  • Message number: 115

  • Message text: Specify a vendor (partner) for the return part process

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTYSC01115 - Specify a vendor (partner) for the return part process ?

    The SAP error message WTYSC01115, which states "Specify a vendor (partner) for the return part process," typically occurs in the context of the SAP system when dealing with return parts in a service order or warranty claim process. This error indicates that the system requires a vendor (partner) to be specified for the return part process, but it has not been provided.

    Cause:

    1. Missing Vendor Information: The return part process requires a vendor to be specified, but the relevant field is either empty or not filled in correctly.
    2. Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for handling return parts.
    3. Data Entry Errors: Users may have overlooked entering the vendor information during the creation or processing of the return part.

    Solution:

    1. Specify a Vendor:

      • Navigate to the relevant transaction where the return part process is being executed (e.g., service order, warranty claim).
      • Ensure that the vendor (partner) field is filled in with the appropriate vendor information. This may involve selecting a vendor from a list or entering the vendor's details manually.
    2. Check Configuration:

      • If the issue persists, check the configuration settings related to the return part process in the SAP system. This may involve consulting with your SAP administrator or a functional consultant to ensure that the necessary settings are in place.
    3. Review User Input:

      • Double-check the data entry to ensure that all required fields are filled out correctly. Look for any mandatory fields that may have been missed.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on the return part process and the required partner/vendor settings.
    5. Testing:

      • After making the necessary changes, test the process again to ensure that the error does not reoccur.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be used in the return part process, such as IW31 (Create Order), IW32 (Change Order), or others depending on your specific process.
    • SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to enter vendor information in the system.

    If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.

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