How To Fix WTYSC01110 - Warranty claim not found for service order &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTYSC01 - Warranty Service Integration

  • Message number: 110

  • Message text: Warranty claim not found for service order &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WTYSC01110 - Warranty claim not found for service order &1 ?

    The SAP error message WTYSC01110, which states "Warranty claim not found for service order &1," typically occurs in the context of warranty management within SAP. This error indicates that the system is unable to find a warranty claim associated with the specified service order. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Missing Warranty Claim: The warranty claim may not have been created for the service order in question.
    2. Incorrect Service Order: The service order number provided may be incorrect or does not exist in the system.
    3. Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.
    4. Warranty Conditions Not Met: The conditions for creating a warranty claim may not be met, such as the warranty period having expired.
    5. Configuration Issues: There may be configuration issues in the warranty management settings that prevent the claim from being recognized.

    Solutions:

    1. Verify Service Order: Check the service order number to ensure it is correct and exists in the system.
    2. Create Warranty Claim: If a warranty claim has not been created, you may need to create one manually for the service order.
    3. Check Warranty Conditions: Review the warranty conditions associated with the product or service to ensure they are valid and applicable.
    4. Review Configuration: Check the configuration settings in the warranty management module to ensure everything is set up correctly.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on warranty management and claims processing.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes related to warranty management, such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order).
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access warranty claims and service orders.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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