How To Fix WTYSC01109 - Service order &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTYSC01 - Warranty Service Integration

  • Message number: 109

  • Message text: Service order &1 not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTYSC01109 - Service order &1 not found ?

    The SAP error message WTYSC01109, which states "Service order &1 not found," typically occurs when you are trying to access a service order that does not exist in the system. This can happen for several reasons, and understanding the cause can help in finding a solution.

    Causes:

    1. Incorrect Order Number: The service order number you are trying to access may be incorrect or mistyped.
    2. Order Deletion: The service order may have been deleted or archived, making it unavailable for access.
    3. Authorization Issues: The user may not have the necessary authorizations to view the service order.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
    5. Incorrect Selection Criteria: The selection criteria used to search for the service order may not match any existing records.

    Solutions:

    1. Verify Order Number: Double-check the service order number you are entering to ensure it is correct.
    2. Check Order Status: Use transaction codes like IW33 (Display Order) or IW32 (Change Order) to see if the order exists and check its status.
    3. Authorization Check: Ensure that you have the necessary permissions to access the service order. You may need to contact your SAP security administrator.
    4. Consult with IT Support: If you suspect that the order has been deleted or archived, consult with your IT support team to verify the status of the order.
    5. Review Selection Criteria: If you are using a report or transaction that requires selection criteria, ensure that the criteria are set correctly to include the desired service order.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), IW33 (Display Order), and IW38 (Change PM Orders).
    • SAP Notes: Check SAP Notes for any known issues or patches related to service orders that might be relevant to your version of SAP.
    • Documentation: Review SAP documentation or user manuals for guidance on service order management and troubleshooting.

    If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.

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