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Message type: E = Error
Message class: WTYSC01 - Warranty Service Integration
Message number: 109
Message text: Service order &1 not found
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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WTYSC01109
- Service order &1 not found ?The SAP error message WTYSC01109, which states "Service order &1 not found," typically occurs when you are trying to access a service order that does not exist in the system. This can happen for several reasons, and understanding the cause can help in finding a solution.
Causes:
- Incorrect Order Number: The service order number you are trying to access may be incorrect or mistyped.
- Order Deletion: The service order may have been deleted or archived, making it unavailable for access.
- Authorization Issues: The user may not have the necessary authorizations to view the service order.
- Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
- Incorrect Selection Criteria: The selection criteria used to search for the service order may not match any existing records.
Solutions:
- Verify Order Number: Double-check the service order number you are entering to ensure it is correct.
- Check Order Status: Use transaction codes like IW33 (Display Order) or IW32 (Change Order) to see if the order exists and check its status.
- Authorization Check: Ensure that you have the necessary permissions to access the service order. You may need to contact your SAP security administrator.
- Consult with IT Support: If you suspect that the order has been deleted or archived, consult with your IT support team to verify the status of the order.
- Review Selection Criteria: If you are using a report or transaction that requires selection criteria, ensure that the criteria are set correctly to include the desired service order.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.
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