How To Fix WTYSC01107 - No claim items found using the dynamic item profile

WTYSC01107 - Overview

• Message type: E = Error

• Message class: WTYSC01 - Warranty Service Integration

• Message number: 107

• Message text: No claim items found using the dynamic item profile

What causes this issue?

No warranty claim items were generated using the dynamic item profile
because no goods movements have taken place . The message is only a
warning that the warranty claim will be created automatically with no
line items.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

No immediate action required since warranty claim will be created
automatically without line items , with header and version information.
However, in order to create line items in the subsequent warranty claim
version, post goods movements against the components or unplanned goods
movement against the service order using transaction MIGO.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

WTYSC01107 - Details

• The SAP error message WTYSC01107 indicates that no claim items were found using the dynamic item profile. This error typically occurs in the context of warranty claims processing within SAP systems, particularly when dealing with warranty management.
  
  Cause:
  The error can arise due to several reasons:
  
  Dynamic Item Profile Configuration: The dynamic item profile may not be correctly configured or may not match the items being processed. This can happen if the profile does not include the necessary criteria to identify the claim items.
  Missing or Incorrect Data: The claim items may not exist in the system, or the data associated with the claim may be incomplete or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to view or process the claim items.
  System Errors: There could be underlying system issues or bugs that prevent the retrieval of claim items.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Dynamic Item Profile: Review the configuration