How To Fix WTY_CTR118 - Error when copying header data of the warranty claim


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY_CTR - Control Logic and Action Control for Consistency Checks

  • Message number: 118

  • Message text: Error when copying header data of the warranty claim

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY_CTR118 - Error when copying header data of the warranty claim ?

    The SAP error message WTY_CTR118 typically occurs when there is an issue with copying header data in a warranty claim. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or configuration issues in the warranty management module.

    Causes of WTY_CTR118 Error

    1. Missing Mandatory Fields: Certain fields in the warranty claim header may be required but not filled out, leading to the error.
    2. Data Inconsistencies: There may be inconsistencies in the data being copied, such as invalid references or mismatched data types.
    3. Configuration Issues: The warranty management configuration may not be set up correctly, leading to issues when attempting to copy data.
    4. Authorization Issues: The user may not have the necessary permissions to perform the action, which can trigger this error.
    5. Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard process of copying header data.

    Solutions to WTY_CTR118 Error

    1. Check Mandatory Fields: Ensure that all required fields in the warranty claim header are filled out correctly. Review the documentation for the warranty claim to identify which fields are mandatory.

    2. Validate Data: Check the data being copied for any inconsistencies or invalid entries. Ensure that all references (e.g., customer, material) are valid and exist in the system.

    3. Review Configuration: Verify the configuration settings in the warranty management module. Ensure that all necessary settings are correctly configured according to your business requirements.

    4. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to copy header data in warranty claims.

    5. Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require the assistance of a technical consultant or developer.

    6. Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.

    7. Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context to help them diagnose the problem.

    Related Information

    • SAP Documentation: Review the official SAP documentation for warranty management to understand the processes and requirements better.
    • Community Forums: Check SAP community forums or other user groups for discussions related to the WTY_CTR118 error. Other users may have encountered similar issues and can provide insights or solutions.
    • Testing in Development Environment: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.

    By following these steps, you should be able to identify the cause of the WTY_CTR118 error and implement a suitable solution.

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