How To Fix WTY_CTR116 - No active version exists for category &1; no shipping possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY_CTR - Control Logic and Action Control for Consistency Checks

• Message number: 116

• Message text: No active version exists for category &1; no shipping possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY_CTR116 - No active version exists for category &1; no shipping possible ?

  The SAP error message WTY_CTR116 indicates that there is no active version available for a specific category, which prevents shipping from occurring. This error typically arises in the context of warranty management or service processing within SAP.
  Cause:
  
  Inactive Version: The most common cause is that there is no active version of the warranty or service contract for the specified category. This could happen if the version has not been created, or if it has been deactivated.
  Configuration Issues: There may be configuration issues in the warranty management settings that prevent the system from recognizing an active version.
  Data Inconsistencies: There could be inconsistencies in the data related to the warranty or service contracts, such as missing or incorrect entries.
  
  Solution:
  
  
  Check Active Versions:
  
  Navigate to the warranty management or service contract area in SAP.
  Verify if there is an active version for the specified category. If not, you may need to create a new version or activate an existing one.
  
  
  
  Create/Activate Version:
  
  If no active version exists, create a new version for the warranty or service contract.
  If a version exists but is inactive, activate it.
  
  
  
  Review Configuration:
  
  Check the configuration settings for warranty management in the SAP system. Ensure that all necessary settings are correctly configured to allow for the creation and activation of versions.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all related entries are correct and complete. This may involve checking related tables and entries in the warranty management module.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing warranty versions and resolving related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) that may be involved in warranty management.
  SAP Notes: Check for any SAP Notes related to warranty management and error WTY_CTR116 for additional insights or patches that may resolve the issue.
  User Roles: Ensure that the user has the necessary permissions to create or activate warranty versions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.