How To Fix WTY_CTR117 - Error occurred when master warranty check was called up

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY_CTR - Control Logic and Action Control for Consistency Checks

• Message number: 117

• Message text: Error occurred when master warranty check was called up

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY_CTR117 - Error occurred when master warranty check was called up ?

  The SAP error message WTY_CTR117 indicates that there was an issue when the master warranty check was invoked. This error typically occurs in the context of warranty management within SAP, particularly when dealing with warranty claims or checks against warranty master data.
  Causes:
  
  Missing or Incomplete Warranty Master Data: The warranty master data may not be properly set up or may be incomplete, leading to issues when the system attempts to perform a check.
  Configuration Issues: There may be configuration problems in the warranty management settings that prevent the system from executing the master warranty check correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the warranty data or perform the check.
  System Bugs or Inconsistencies: There could be bugs in the SAP system or inconsistencies in the data that lead to this error.
  
  Solutions:
  
  Check Warranty Master Data: Verify that the warranty master data is complete and correctly configured. Ensure that all necessary fields are filled out and that the data is consistent.
  Review Configuration Settings: Go through the warranty management configuration settings in SAP to ensure that everything is set up correctly. This may involve checking the warranty types, conditions, and other related settings.
  User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access and manage warranty data. This may involve checking roles and permissions in the SAP system.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a technical consultant or SAP support.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to warranty management, such as IW51 (Create Warranty Claim) or IW52 (Change Warranty Claim).
  Documentation: Review SAP documentation on warranty management to understand the processes and configurations involved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the WTY_CTR117 error in SAP.