How To Fix WTY20002 - Assign either a warranty end date or a master warranty

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY20 - Messages for Master Warranty Assignment and Check

• Message number: 002

• Message text: Assign either a warranty end date or a master warranty

Self-Explanatory Message

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• What is the cause and solution for SAP error message WTY20002 - Assign either a warranty end date or a master warranty ?

  SAP Error Message:
  
  WTY20002 – Assign either a warranty end date or a master warranty
  
  Cause:
  This error occurs when you try to create or process a warranty claim or warranty-related document in SAP, but neither a warranty end date nor a master warranty has been assigned to the equipment or object in question. SAP requires at least one of these to determine the validity period of the warranty.
  
  Warranty End Date: A specific date until which the warranty is valid.
  Master Warranty: A reference to a predefined warranty condition or contract that applies to the equipment.
  
  If both are missing, SAP cannot verify if the warranty is still valid, hence the error.
  
  Solution:
  To resolve the error, you need to ensure that either:
  
  
  Assign a Warranty End Date:
  
  Go to the equipment master record (transaction IE02 or IE03).
  Navigate to the warranty tab.
  Enter a valid warranty end date that covers the date of the claim or service.
  
  
  
  Assign a Master Warranty:
  
  In the equipment master or warranty master data, assign a master warranty contract or condition.
  This master warranty should have validity periods and conditions defined.
  
  
  
  Check Warranty Validity:
  
  Ensure that the warranty end date or master warranty validity covers the date of the warranty claim or service order.
  
  
  
  If Warranty is Not Applicable:
  
  If the equipment is not under warranty, you may need to adjust the process or document to reflect that no warranty applies.
  
  
  
  
  Related Information:
  
  Transactions:
  
  IE02 / IE03 – Change / Display Equipment Master
  IW65 – Create Warranty Claim
  IW69 – Display Warranty Claim
  
  
  Tables:
  
  EQUI – Equipment master data
  WTY_MASTER – Master warranty data
  
  
  Notes:
  
  Check SAP OSS notes related to warranty processing for your SAP version.
  Warranty processing is part of Plant Maintenance (PM) and Customer Service (CS) modules.
  
  
  Configuration:
  
  Warranty types and master warranties are configured in SPRO under Plant Maintenance ? Maintenance and Service Processing ? Warranty Processing.
  
  
  
  
  Summary:
  The error WTY20002 indicates missing warranty validity data. Assign either a warranty end date or a master warranty to the equipment to proceed with warranty claims or processing. This ensures SAP can validate warranty coverage correctly.