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How To Fix WTY20004 - Error during consistency check for master warranty assignment


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY20 - Messages for Master Warranty Assignment and Check

  • Message number: 004

  • Message text: Error during consistency check for master warranty assignment

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY20004 - Error during consistency check for master warranty assignment ?

    SAP Error Message:
    WTY20004 - Error during consistency check for master warranty assignment


    Cause:

    This error occurs during the consistency check of warranty master data in SAP. It typically indicates that there is an inconsistency or missing data in the warranty master assignment for a particular object (such as equipment, material, or service contract). The system performs checks to ensure that warranty master data is correctly assigned and consistent with related master data records.

    Common causes include:

    • Missing or incorrect warranty master data assignment to equipment or material.
    • Inconsistent warranty validity periods or warranty types.
    • Data mismatch between warranty master and related master records (e.g., equipment master, material master).
    • Incomplete or incorrect configuration of warranty master data.
    • Customizing or master data errors in warranty management.

    Solution:

    To resolve the WTY20004 error, follow these steps:

    1. Check Warranty Master Data:

      • Verify that the warranty master data is correctly maintained for the object in question (equipment, material, etc.).
      • Use transaction codes like IW70 (Create Warranty Master), IW71 (Change Warranty Master), or IW72 (Display Warranty Master) to review warranty master data.
    2. Check Consistency of Warranty Assignment:

      • Ensure that the warranty assignment is consistent with the equipment or material master data.
      • Check validity dates, warranty types, and coverage details.
    3. Review Equipment or Material Master Data:

      • Confirm that the equipment or material master records are correctly maintained and linked to the warranty master data.
      • Use transactions IE03 (Display Equipment) or MM03 (Display Material) to verify.
    4. Run Consistency Check Reports:

      • Use SAP standard reports or tools to perform consistency checks on warranty data.
      • For example, transaction IWY1 (Warranty Master Consistency Check) or related reports.
    5. Correct Data or Reassign Warranty Master:

      • If inconsistencies are found, correct the warranty master data or reassign the warranty master to the equipment/material.
      • Adjust validity periods or warranty types as needed.
    6. Check Customizing Settings:

      • Verify warranty management customizing settings in SPRO under Plant Maintenance and Customer Service ? Warranty Management.
      • Ensure that warranty types, categories, and assignment rules are properly configured.
    7. Consult SAP Notes:

      • Search for relevant SAP Notes on the SAP Support Portal for any known issues or patches related to warranty master consistency errors.

    Related Information:

    • Warranty Management in SAP: Warranty management is part of Plant Maintenance (PM) and Customer Service (CS) modules, used to manage warranty claims, warranty master data, and warranty processing.
    • Transactions:
      • IW70 / IW71 / IW72 – Create/Change/Display Warranty Master
      • IWY1 – Warranty Master Consistency Check
      • IE03 – Display Equipment
      • MM03 – Display Material
    • Configuration Path:
      SPRO ? Plant Maintenance and Customer Service ? Warranty Management ? Warranty Master Data
    • SAP Notes: Check SAP Notes related to warranty master data errors for patches or detailed troubleshooting steps.

    If the problem persists after data correction, consider involving SAP support with detailed logs and screenshots for further analysis.

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