How To Fix WTY14005 - Contract & item & does not refer to the warranty object

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY14 - Assignment to Contract

• Message number: 005

• Message text: Contract & item & does not refer to the warranty object

Self-Explanatory Message

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• What is the cause and solution for SAP error message WTY14005 - Contract & item & does not refer to the warranty object ?

  SAP Error Message:
  
  WTY14005 - Contract & item & does not refer to the warranty object
  
  Cause:
  This error occurs when a warranty contract and its item do not correctly reference or link to the warranty object in the system. In other words, the system expects that the contract item should be assigned or related to a specific warranty object (such as a piece of equipment or material), but this link is missing or incorrect.
  Common scenarios causing this error include:
  
  The warranty contract item is created without assigning the relevant warranty object.
  The warranty object (equipment or material) is not maintained or linked properly in the contract.
  Data inconsistencies between the warranty contract and the warranty object master data.
  Incorrect or missing reference in the contract item to the warranty object.
  
  
  Solution:
  To resolve the WTY14005 error, follow these steps:
  
  
  Check Warranty Contract and Item:
  
  Go to the warranty contract in transaction IW32 (Change Service Notification) or the relevant warranty contract transaction.
  Verify that the contract item is correctly maintained and linked to the warranty object.
  
  
  
  Verify Warranty Object Assignment:
  
  Ensure that the warranty object (equipment or material) is assigned to the contract item.
  Use transaction IW33 or warranty-specific transactions to check the warranty object details.
  
  
  
  Maintain Warranty Object in Contract:
  
  If missing, assign the warranty object to the contract item.
  This can be done by editing the contract item and specifying the equipment number or material number that represents the warranty object.
  
  
  
  Check Master Data Consistency:
  
  Verify that the warranty object exists and is active in the system.
  Check equipment master (transaction IE03) or material master (transaction MM03) for correctness.
  
  
  
  Recreate or Correct Contract Item:
  
  If the contract item is corrupted or incorrectly created, consider deleting and recreating it with the correct warranty object reference.
  
  
  
  Consult Warranty Configuration:
  
  If the problem persists, check the warranty configuration settings in SPRO under Customer Service ? Warranty Management to ensure that the system is set up correctly for warranty object assignment.
  
  
  
  
  Related Information:
  
  Warranty Object: Typically refers to equipment or material that is covered under a warranty contract.
  Warranty Contract: A contract that defines the warranty terms and conditions for a product or equipment.
  Transactions:
  
  IW32 - Change Service Notification (often used for warranty claims)
  IW33 - Display Service Notification
  IE03 - Display Equipment Master
  MM03 - Display Material Master
  
  
  SAP Notes: Check for any SAP Notes related to warranty management and error WTY14005 for patches or known issues.
  Warranty Management Configuration: Ensure that the warranty object types allowed in contracts are properly configured.
  
  
  Summary:
  The error WTY14005 indicates a missing or incorrect link between the warranty contract item and the warranty object. Correcting this involves verifying and maintaining the warranty object assignment in the contract item and ensuring data consistency in the master data.
  If you need further assistance, please provide details about the transaction you are performing and the warranty object involved.