How To Fix WTY14007 - No contract was found

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY14 - Assignment to Contract

• Message number: 007

• Message text: No contract was found

Self-Explanatory Message

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• What is the cause and solution for SAP error message WTY14007 - No contract was found ?

  SAP Error Message:
  
  WTY14007 No contract was found
  
  Cause:
  This error typically occurs in SAP Warranty Management or Service Management modules when the system attempts to find a valid service or warranty contract for a particular equipment, material, or customer but fails to locate any active or relevant contract in the system.
  Common reasons include:  
  
  No contract has been created or assigned for the equipment or customer in question.  
  The contract exists but is not valid for the date or conditions of the transaction (e.g., contract expired or not yet valid).  
  Incorrect or missing reference data (e.g., equipment number, customer number) used in the transaction.  
  The contract is not properly linked or assigned in the system to the relevant object (equipment, customer, material).
  
  
  Solution:
  
  
  Check Contract Master Data:
  
  Verify that a valid contract exists for the equipment/customer/material involved. Use transaction codes like:  
  
  IW32 (Change Order) or IW33 (Display Order) to check service orders.  
  CRMD_ORDER or IW31/IW32 for service orders linked to contracts.  
  VA43 (Display Contract) to check sales contracts.  
  IW38 or IW39 to list service orders and check contract assignment.
  
  
  
  Validate Contract Validity Period:
  
  Ensure the contract is active and valid on the date of the transaction. Check start and end dates of the contract.
  
  
  Assign Contract to Equipment/Customer:
  
  If no contract is assigned, create or assign the appropriate contract to the equipment or customer. This can be done via:  
  
  Creating a new contract in the Contract Management module.  
  Linking the contract to the equipment master record or customer master record.
  
  
  
  Check Configuration Settings:
  
  In some cases, the error may arise due to missing or incorrect configuration in Warranty Management or Service Management customizing. Verify:  
  
  Contract determination procedures.  
  Assignment of contract types to business transactions.  
  Condition records for contract determination.
  
  
  
  Review User Input:
  
  Confirm that the correct equipment number, customer number, or material number is entered in the transaction triggering the error.
  
  
  Debugging / Logs:
  
  If the above steps do not resolve the issue, debugging the transaction or checking application logs (via transaction SLG1) may help identify why the contract is not found.
  
  
  
  Related Information:
  
  Modules involved: SAP Warranty Management (WM), Customer Service (CS), Plant Maintenance (PM), Sales and Distribution (SD) Contracts.  
  Common Transactions: IW31/IW32 (Service Orders), VA41/VA42/VA43 (Contracts), CRMD_ORDER (Service Orders in CRM).  
  SAP Notes: Check SAP OSS Notes for any known issues related to contract determination and error WTY14007.  
  Configuration Paths:  
  
  SPRO ? Customer Service ? Warranty Management ? Contract Management ? Contract Determination.  
  SPRO ? Sales and Distribution ? Sales ? Sales Documents ? Contract Management.
  
  
  
  
  Summary:
  
  The error "WTY14007 No contract was found" means the system cannot find a valid contract for the transaction. The solution involves verifying contract existence, validity, assignment, and configuration to ensure the system can correctly determine and link the contract during processing.